Senior Technology Officer - Business Banking Operations

BMO•Toronto, ON

1d•CA$94,600 - CA$176,000

About The Position

The role is responsible for planning, prioritizing, and delivering technology solutions that maximize value while adhering to established governance standards. This position oversees the full lifecycle of solution delivery, ensuring alignment with business objectives, operational stability post-implementation, and delivery within scope, timeline, and budget.

Requirements

15+ years of progressive experience in technology leadership roles.
Strong experience working within the banking industry, preferably in business banking.
Proven ability to drive end-to-end technology solutions and make decisions across a holistic technology stack, including: Java-based applications, Data platforms, Batch processing systems, User interface (UI) components and enhancements.
Demonstrated capability to operate at a strategic decision-making level across complex technology ecosystems.
Strong communication skills with the ability to effectively collaborate across technology teams, business stakeholders, and external partners.
Exposure to and understanding of emerging technologies, including Artificial Intelligence (AI) and its application in business solutions.
Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, Business, or a related field (Master’s degree is an asset).
Deep expertise within the relevant domain, with broad knowledge of business functions, systems, and processes.
Strong understanding of software architecture, development practices, methodologies, and technologies.
Proficiency in required programming languages, with the ability to code with minimal oversight.
Solid understanding of operating systems, development environments, and deployment practices.
Strong knowledge of end-to-end application ecosystems and integrations.
Exceptional verbal and written communication skills
Advanced analytical and problem-solving abilities
Strong influencing and decision-making skills
Proven collaboration and cross-functional teamwork capabilities
Ability to manage ambiguity and navigate complex environments
Data-driven decision-making mindset

Nice To Haves

Master’s degree is an asset

Responsibilities

Lead end-to-end (E2E) delivery of technology solutions, ensuring stakeholder alignment and proactive identification and resolution of risks and issues.
Plan, prioritize, and manage multiple initiatives of varying complexity while maintaining service level agreements (SLAs) and technical stewardship over platform applications.
Oversee the development lifecycle to ensure effective delivery of solutions and address operational concerns once deployed to production.
Act as the primary point of contact for internal stakeholders, providing ownership, direction, and support for planning, delivery, and ongoing solution management.
Ensure ongoing reliability, performance, and viability of technology platforms and assets.
Define and document application architecture and system design to ensure alignment with enterprise standards and technical strategies.
Provide strategic input into business decisions, acting as a trusted advisor to senior leaders and stakeholders.
Analyze complex business and technical challenges, delivering actionable insights and recommendations.
Manage resources effectively and lead the execution of strategic initiatives to achieve business and financial goals.
Align technology initiatives with business priorities, determining sequencing and investment strategies.
Evaluate external vendors and select cost-effective solutions that meet organizational needs.
Communicate complex technical strategies and solutions to senior leadership in a clear and actionable manner.
Recommend and implement improvements to systems, processes, and resource allocation to enhance productivity and platform performance.
Monitor and track performance metrics, addressing gaps and opportunities as needed.
Operate as a subject matter expert, providing guidance across enterprise-level initiatives.
Adapt to evolving trends and implement changes to meet emerging business and technology needs.
Foster a culture aligned with BMO’s purpose, values, and strategy, consistently role modeling desired behaviours.
Promote a diverse and inclusive work environment, ensuring alignment between values and actions.
Build high-performing, collaborative teams across functional and business groups.
Attract, retain, and develop top talent through coaching, mentorship, and career development initiatives.
Drive team performance by recognizing achievements, addressing performance gaps, and supporting employee growth.
Set clear expectations, define measurable outcomes, and maintain accountability for execution.