Senior Technician

Museum of Science•Boston, MA

About The Position

The Senior Technician works on a team that keeps in-gallery experiences safe, functional, and accessible for museum visitors. As an electronics subject matter specialist, the Senior Technician focuses on repairs and improvements to permanent and temporary exhibits, helps maintain exhibit halls, and leads by example while motivating and educating staff. The role also supports exhibit installations and projects across the museum and requires professionalism, adaptability, attention to detail, and collaboration.

Requirements

  • Experience operating mobile elevated work platforms, including personnel lifts and scissor lifts.
  • In-depth mechanical and electronics troubleshooting knowledge, with the ability to train and develop staff in these skills.
  • Ability to identify and enforce life safety systems, personal protective equipment requirements, and lockout/tagout procedures.
  • Ability to read and understand drawings and schematics and comment on revisions.
  • Experience handling museum artifacts and collections items.
  • Strong attention to detail and ability to identify and provide corrective feedback on exhibit and exhibit-hall functionality and aesthetics.
  • Ability to organize and maintain complex schedules and shift priorities within compact time frames.
  • Familiarity with electronic testing equipment, including meters and oscilloscopes.
  • Ability to stand, walk, bend, kneel, and climb ladders while performing exhibit maintenance, troubleshooting, repairs, and installations.
  • Ability to work in confined spaces and push, pull, lift, and move exhibit components, tools, and equipment weighing approximately 40–50 pounds.
  • Professionalism, composure, adaptability, collaboration, and attention to detail in a changing, project-oriented work environment.

Nice To Haves

  • Potential to travel more frequently for the right candidate; the role may include serving as an installer or de-installer for a traveling temporary exhibit.

Responsibilities

  • Maintain, clean, and disinfect permanent and temporary exhibits, stages, and galleries to provide a clean and safe environment for visitors and staff.
  • Coordinate with the Manager and Supervisors on installation, deinstallation, setup, relocation, and configuration of exhibitions; assist with stage and rigging systems and other exhibit projects.
  • Help staff identify and order parts, shop stock, and supplies.
  • Maintain relationships with vendors and suppliers and explore new materials, products, and sources.
  • Respond to incidents and emergencies that may threaten staff, guests, or property, following the museum's Emergency and Preparedness Plan.
  • Repair electronics in permanent and temporary exhibits.
  • Research, advise on, and purchase electronic equipment; advise on changes to existing exhibits and components.
  • Evaluate new exhibits for safety, functionality, and ease of maintenance.
  • Collaborate with the Exhibit Development team to recommend revisions and modifications.
  • Meet regularly with the Manager of Exhibit Operations and Supervisors to identify improvements and retrofits needed to maintain exhibits in functional and aesthetic condition.
  • Perform other work-related duties as required by the Manager.
  • Lead by example, motivate and educate staff, and help organize workflow and priorities.
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