Senior Technician - Data Center Batch Operations - Onsite – Scottsdale, Arizona

CVS Health • Scottsdale, AZ

7d • $19 - $35 • Onsite

About The Position

This position is focused on PBM Batch Operations and includes responsibilities such as monitoring and supporting IBM Workload Scheduler (IWS) batch processing, performing batch job interventions, supporting mainframe operations and console monitoring, overseeing RxClaim and iSeries batch environments, coordinating disaster recovery activities, managing incident notifications and ServiceNow tickets, maintaining operational procedures, and providing 24x7 production support coverage. The role also requires experience with scheduling tools, mainframe batch processing, secure file transfer processes, and data center operational support. The schedule for this role is Sunday, Monday, and Tuesday from 7:00 AM to 7:00 PM (Arizona Time), and Wednesday from 7:00 AM to 1:00 PM (Arizona Time). This is a full-time position with anticipated weekly hours of 40. The role requires availability for overtime as needed to provide coverage. The company is committed to fostering a workplace where every colleague feels valued and that they belong, reflecting the customers, patients, members and communities they serve.

Requirements

• Experience with scheduling tools.
• Experience with mainframe batch processing.
• Experience with secure file transfer processes.
• Experience with data center operational support.
• Experience with IBM Workload Scheduler (IWSd / IWSz).
• Experience with Robot Scheduler.
• Experience with RxClaim batch environments.
• Experience with data center operational systems and monitoring tools.

Responsibilities

• Monitoring and supporting IWS (IBM Workload Scheduler) batch processing.
• Batch job interventions (restart, hold, kill, force complete).
• Mainframe IPL support.
• Mainframe console monitoring across multiple LPARs.
• RxClaim and iSeries batch monitoring.
• PBM Disaster Recovery support.
• Vendor escort activities and data center operational support.
• Data center security ticket processing.
• MIR3 paging and incident notifications.
• ServiceNow ticket management.
• Procedure verification and operational documentation updates.
• 24x7 production support coverage.

Benefits

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed