Senior Technician - Data Center Batch Operations - Onsite – Scottsdale, Arizona

CVS Health • Scottsdale, AZ

5d • Onsite

About The Position

The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule.

Requirements

• Must be available to work overtime as needed to provide coverage
• IBM Workload Scheduler (IWSd / IWSz)
• Robot Scheduler
• Mainframe batch processing
• RxClaim batch environments
• Secure file transfer processes
• Data center operational systems and monitoring tools

Responsibilities

• Monitoring and supporting IWS (IBM Workload Scheduler) batch processing.
• Batch job interventions (restart, hold, kill, force complete).
• Mainframe IPL support.
• Mainframe console monitoring across multiple LPARs.
• RxClaim and iSeries batch monitoring.
• PBM Disaster Recovery support.
• Vendor escort activities and data center operational support.
• Data center security ticket processing.
• MIR3 paging and incident notifications.
• ServiceNow ticket management.
• Procedure verification and operational documentation updates.
• 24x7 production support coverage.

Benefits

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed