Senior Director, Data Center Operations

Oracle•Chicago, IL

3d•$169,800 - $355,400•Remote

About The Position

Oracle Cloud Infrastructure (OCI) is continuing its rapid expansion across parts of North America, delivering next-generation cloud infrastructure to support enterprise and AI-driven workloads. As our cloud footprint continues to grow, we are seeking an accomplished executive to lead Cloud Hardware Support (CHS) across parts of North America. This Senior Director will provide strategic and operational leadership for a rapidly growing regional organization, with responsibility spanning Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure. The successful candidate will establish a scalable operating model that enables rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness. This leader will build high-performing teams, standardize operations across multiple countries, and drive continuous improvement through automation, AI, process engineering, and operational innovation. This is a unique opportunity to shape the future of Oracle's cloud operations across one of its fastest-growing regions.

Requirements

Accomplished executive leadership experience.
Experience in cloud hardware support or data center operations.
Proven ability to establish scalable operating models.
Experience in building high-performing teams.
Experience in standardizing operations across multiple regions or countries.
Experience driving continuous improvement through automation, AI, process engineering, and operational innovation.

Responsibilities

Provide strategic and operational leadership for a rapidly growing regional organization.
Oversee Build & Deployment, steady-state operations, hardware maintenance, and break-fix support across Oracle's cloud infrastructure.
Establish a scalable operating model for rapid regional expansion while maintaining operational excellence, customer service, and workforce effectiveness.
Build high-performing teams.
Standardize operations across multiple countries.
Drive continuous improvement through automation, AI, process engineering, and operational innovation.