Sr Technical Writer

Medtronic•Lafayette, MN

9d•$84,800 - $127,200

About The Position

The Senior Technical Writer develops complex technical materials that instruct clinicians and patients in the safe and proper use of Medtronic Neuromodulation products and therapies. The role plans, writes, and coordinates product documentation—including instructions for use and user manuals—for new and existing products in global markets. Documentation must meet company documentation and quality-assurance standards and support applicable legal and regulatory requirements. The writer gathers information from users and technical staff, translates technical content for technical and nontechnical audiences, and may document quality processes and specifications. The position also recommends documentation formats, coordinates projects and resources across teams, applies suitable communication technologies, and follows applicable quality-system procedures. The role requires a bachelor’s degree and at least four years of relevant experience, or an advanced degree and at least two years of relevant experience. The posted U.S. salary range is $84,800–$127,200, and the position is eligible for the Medtronic Incentive Plan. Benefits are described for regular employees and vary by eligibility and hours worked.

Requirements

Bachelor’s degree required.
At least 4 years of relevant experience, or an advanced degree with at least 2 years of relevant experience.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Ability to write technical or medical documentation appropriate for audiences ranging from physicians to patients.
Strong project management and organizational skills.
Ability to manage multiple projects simultaneously with aggressive timelines under little or no supervision.
Ability to interact effectively with diverse functional groups and cultures in a global environment.

Nice To Haves

Understanding of medical terminology.
Medical technical writing experience.
3–5 years of experience working with complex hardware and software systems.
1–3 years of experience adapting and coordinating manual translations, including familiarity with international standards and regulations.
Advanced computer skills and familiarity with word-processing and desktop-publishing applications such as MS Word, FrameMaker, and Adobe Acrobat.
Experience working with engineering departments.
Understanding of manufacturing documentation systems.
Public-contact experience or skills, including the ability to work effectively with communication clients or vendors in professional peer relationships.
Experience working in a regulated industry.
Familiarity with single-source publishing.

Responsibilities

Plan, write, and coordinate timely product documentation, including instructions for use and user manuals, for new and existing products in global markets.
Produce product documentation that conforms to company documentation and quality-assurance standards.
Collaborate with and support international business functions to meet legal and regulatory requirements and maintain quality standards.
Interview users and technical staff to gather documentation information.
Research and translate technical information into manuals and web-based documents for technical and nontechnical users.
Document quality processes and specifications when needed.
Recommend documentation formats that address technical and customer requirements.
Coordinate and manage workloads, vendors, other resources, and project schedules with teams and individuals.
Identify and apply appropriate technologies to meet technical communications and business goals.
Understand personally applicable quality policies and system requirements, and create, advise on, and follow work and quality procedures to support compliance and quality.