Senior Technical Specialist - Mainframe Operating Systems

RBC • Toronto, ON

12d • Hybrid

About The Position

As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance, and troubleshooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.

Requirements

• 10+ years of mainframe experience installing and supporting software products
• Assembler coding experience
• IBM TSO, ISPF, JCL, SDSF, IPCS Debugging and SMP/E experience
• Knowledge in DVM, LDAP on z/OS , RACF, ICSF, USS
• Familiarity with and strong adherence to change management processes.
• Strong communication and interpersonal skills
• A strong understanding of mainframe z/OS technology
• Commitment to excellence in deliverables and support
• Champion strong software management and technology currency.

Nice To Haves

• Knowledge of SSL/TLS and certificates
• Strategic thinker with excellent interpersonal skills to work across functions and businesses

Responsibilities

• Install and support various z/OS mainframe products
• Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
• Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software
• Ensure products are kept at supported and current levels
• Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly
• Develop criteria for and participate in the evaluation of 3rd party vendors and software
• Provide expertise and software management and support skills for mainframe products.

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed