Senior Technical Specialist, Mainframe Operating Systems

RBC • Toronto, ON

12d • Onsite

About The Position

As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance, and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.

Requirements

• 10+ years of mainframe experience installing and supporting software products.
• 5+ REXX coding experience.
• IBM TSO, ISPF, JCL, SDSF, Netview/System Automation and SMP/E experience.
• Familiarity with and strong adherence to change management processes.
• A strong understanding of mainframe z/OS technology.
• Strong communication and interpersonal skills.
• Commitment to excellence in deliverables and support.
• Champion strong software management and technology currency.

Nice To Haves

• Knowledge of SSL/TLS and certificates.
• Strategic thinker with excellent interpersonal skills to work across functions and businesses.

Responsibilities

• Install and support various z/OS mainframe products, primarily focused on Netview/System Automation.
• Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
• Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software.
• Ensure products are kept at supported and current levels.
• Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly.
• Develop criteria for and participate in the evaluation of 3rd party vendors and software.
• Provide expertise and software management and support skills for mainframe products.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed