Senior Technical Program Manager

Ramp•New York, NY

14d•$180,000 - $250,000

About The Position

Ramp is seeking a Technical Program Manager to work across engineering, product, and business teams. The role calls for technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. It is hands-on, has executive visibility, and directly affects how Ramp’s engineering organization scales. The person in this role should be energized by complexity and curious about how AI can improve engineering work, including experimenting with AI tools and applying that perspective to programs.

Requirements

At least 5 years of technical program management experience, ideally in a high-growth startup.
Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
Ability to execute directly while improving how the broader team works.
Track record of building trust quickly and working effectively across teams.
BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
Strong systems thinking, including the ability to connect architecture, product, compliance, and timelines and spot risks early.
Experience leading cross-functional programs toward ambitious goals with urgency and ownership.

Nice To Haves

Experience with cell-based or multi-region architectures, or international expansion.
Hands-on experience with infrastructure, CI/CD, or observability tools.
Experience leading reliability programs.
Experience building programs in rigorous, fast-moving organizations.
Background in software engineering.
Familiarity with how LLM-based systems are built and deployed, sufficient to have substantive conversations with the engineers building them.

Responsibilities

Lead large technical programs across engineering and partner teams, including infrastructure scaling, reliability, and incident response.
Connect platform and product engineering teams, maintain context flow, surface dependencies, and drive effective execution.
Own programs from scoping and kickoff through delivery, measurement, and retrospective.
Partner with engineering leaders on roadmaps, identify project overlaps and dependencies, and align programs with organizational goals.
Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
Strengthen the incident response program by improving processes, facilitating retrospectives, and helping teams act on lessons learned.
Define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.

Benefits

Flexible PTO.
Centralized home-office equipment ordering.
Health and wellness stipend.
Budget for intra-office travel.
Weekly coffee stipend.
United States: 100% medical, dental, and vision insurance coverage for the employee, with partial dependent coverage.
United States: One Medical annual membership.
United States: 401(k), including employer match on contributions made while employed by Ramp.
United States: Fertility HRA of up to $10,000 per year.
United States: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay.
United States: Pet insurance.
United States: In-office lunch, snacks, drinks, and other perks.
United States: Relocation expense coverage to NYC or SF, if needed.
Canada: Group medical, dental, and vision coverage through Sun Life.
Canada: Life, AD&D, and disability coverage.
Canada: Fertility drug coverage up to $4,000 lifetime.
Canada: Group Retirement Plan with employer match (RRSP + DPSP).
Canada: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay.
Canada: Employee Assistance Program and virtual care through Lumino Health.
United Kingdom: Private medical insurance through Freedom Elite.
United Kingdom: Virtual GP and at-home care via eMed x Livi.
United Kingdom: Workplace pension through Penfold, with salary sacrifice option.
United Kingdom: Parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay.