Senior Technical Program Manager

Microsoft•,
•$119,800 - $304,200

About The Position

The EQSP Technical Program Management organization drives strategic, cross-functional execution across Quality, COGS, Capacity, Buildout, Automation, and sovereign-cloud delivery for Microsoft Entra Identity. The team works across engineering, product, infrastructure, operations, finance, and Azure to address complex platform challenges, establish scalable operating mechanisms, and improve reliability, efficiency, modernization, and customer readiness. The Senior Technical Program Manager will help develop solutions that improve engineering and financial efficiency and expand Entra's capabilities into new regions and clouds. The role manages complex programs and partners with leaders at all levels, driving execution, prioritization, dependency management, and risk management. The position reports to the Principal Program Management Manager.

Requirements

  • Bachelor's degree and 4+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft background and Microsoft Cloud background checks upon hire or transfer and every two years thereafter.

Nice To Haves

  • Bachelor's degree and 8+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • 6+ years of experience managing cross-functional and/or cross-team projects.
  • 1+ year of experience reading and/or writing code, such as for sample documentation or product demos.
  • 2+ years of experience with software development lifecycles from conception to delivery.
  • 2+ years of experience with data analysis and data presentation using Power BI or similar.

Responsibilities

  • Partner across engineering, product, infrastructure, Azure, operations, finance, and business teams to define, scope, and deliver complex technical programs.
  • Contribute to technical design and architecture discussions, ensuring program decisions support long-term scalability, security, reliability, and operational readiness.
  • Establish program charters, goals, success criteria, and priorities for strategic platform initiatives, including AAD Graph Migration and Kubernetes migration.
  • Translate organizational objectives, customer requirements, and technical constraints into structured, executable program plans.
  • Manage risks and dependencies proactively using data; clarify cross-team ownership, develop mitigation and contingency plans, and escalate decisions as needed.
  • Define and track measurable outcomes through OKRs, KPIs, migration metrics, and operational health indicators.
  • Use data to evaluate progress, identify gaps, guide prioritization, and communicate program health and business impact to leadership.
  • Lead end-to-end execution across complex, multi-team programs, managing integrated schedules, critical paths, dependencies, milestones, and readiness criteria while holding stakeholders accountable.
  • Drive course correction when needed and ensure changes are communicated consistently.
  • Ensure comprehensive launch and operational readiness, coordinating engineering validation, security and compliance requirements, infrastructure readiness, deployment planning, service operations, customer-impact assessment, and post-launch measurement.
  • Create scalable program structures and operating mechanisms that improve execution across the Directory and Compute platforms.
  • Establish governance, decision-making forums, escalation paths, and reporting mechanisms without unnecessary process.
  • Communicate across organizational levels and develop concise, executive-ready updates on outcomes, progress, risks, dependencies, tradeoffs, and required decisions.
  • Present program strategy and status to cross-functional and leadership audiences.
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