Senior Technical Program Manager

Knotch

15h•Remote

About The Position

Knotch is at an inflection point. We're running three parallel tracks: our core analytics platform serving enterprise clients, a next generation AI-powered product in active pilots, and a next-generation cloud-native architecture that unifies them. These aren't sequential phases — they're live, simultaneous, and all moving fast. As a Senior Technical Program Manager, you'll own the execution layer across all three tracks — so engineering leadership can stay focused on architecture and strategy. This isn't a traditional delivery management role. The scope spans day-to-day sprint operations, contractor workstream coordination, platform stability, and a major cloud-native migration program running in parallel. You'll sit at the center of the engineering org — the connective tissue between architecture decisions and squad-level execution. You'll push back on unrealistic timelines, keep dependencies visible before they become blockers, and own the K1 K2 transition as a formal program. If you want to build structure and watch it directly accelerate a company at a pivotal moment — this is that role. If you've made it this far, please kindly input this code with your application: PROG-MGR-2026.

Requirements

7-10+ years in technical program or delivery management, with meaningful hands-on experience owning multi-track engineering programs in production B2B SaaS or data/AI product environments.
Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously.
Technical fluency — you can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code yourself.
Experience managing platform migrations or maintenance-mode transition programs in live production environments.
Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day
Comfortable landing fast in ambiguity — this role exists to build structure, not inherit it.

Nice To Haves

Multi-cloud environment experience (AWS, GCP, Azure), especially live platform migrations.
Familiarity with agentic AI systems — LLM orchestration, MCP, or data pipeline architecture.
Background in analytics platforms, data warehouses (Snowflake, BigQuery), or enterprise content intelligence.
Experience running platform sunset programs or managing engineering teams through a product transition.
Prior experience at a startup scaling from $10M to $20M+ ARR with a lean team.

Responsibilities

Own release planning and sprint coordination across internal engineering squads and external contractor teams.
Track cross-team dependencies across a shared engineering pool model — one missed handshake can stall multiple work streams simultaneously.
Own the current KnotchOne platform delivery program — weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination.
Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order.
Bridge the gap between architecture decisions made at the SVP level and what engineering squads are building day-to-day.
Push back on estimates with technical fluency — not rubber-stamping timelines that don’t hold up.
Manage contractor coordination channels and workstream intake so external teams stay unblocked without escalating upward.