Senior Technical Program Manager

Mastercard•O'fallon, MO

1d•$96,000 - $163,000•Onsite

About The Position

In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe. As a key player in our organization, you will play a critical role in revolutionizing the global financial ecosystem. You will have the opportunity to make data-driven decisions, build first-in-class corporate solutions, and partner with industry-leaders to build cloud-native products and solutions for our clients.

Requirements

You operate with independence and autonomy.
You have experience defining and building cloud-native services at scale with a deep understanding of the service’s capabilities and underlying technologies.
You have experience breaking down problems, organizing work, planning sprints, and delivering technical programs using Agile delivery models (Scrum, Kanban, etc.)
You have a track record of data driven decision-making and applying continuous improvement methodologies across teams.
You can debate the delivery strategy with business teams, architects, engineers, and designers.
You can communicate to executives, peers, and staff with impact, eloquence, and authenticity.
You have experience building relationships, partnering with and influencing teams while commanding the respect of the individuals you work with across the organization.
You have in-depth experience in SAFe or Scrum@Scale practices and have worked in large-scale team environments.
You thrive in an Agile environment focused on continuous improvement.
You are passionate about the art of delivering the highest quality software to customers and doing the right thing.
Broad understanding of Software Engineering Concepts/Methodologies

Nice To Haves

Huge plus if you have expertise in Payments, IaaS, PaaS, CI/CD, Microservice APIs, DevOps and Agentic AI

Responsibilities

Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery.
Accelerates progress by driving crisp, timely decisions
Looked to as first point of contact for projects. Can communicate with confidence. levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings
Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details
Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers
Nurtures good working relationships with engineers, managers, and peers
Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements.
Drive the execution of an initiative that may span multiple teams and integrations, reporting meaningful status along the way.
Coach your teams on self-organization and working effectively cross-functionally.
Remove impediments and escalate obstacles for your teams.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement