Senior Technical Program Manager (PeopleSoft HCM)

Dhaka Technologies Limited Company • Washington, DC

1d • $90 - $100 • Hybrid

About The Position

Dhaka Technologies Limited Company (DTLC) is hiring a Senior Technical Program Manager on behalf of the District of Columbia Office of the Chief Technology Officer (OCTO). The role leads OCTO’s PeopleSoft HCM resource team, including UX/UI, Payroll Functional, and Time and Labor Functional specialists, and oversees delivery, staff performance, and stakeholder coordination. The team supports the District’s Core HR, Payroll, Time and Labor systems, and related digital modernization initiatives.

The Program Manager serves as the primary point of coordination and escalation between OCTO leadership, DCHR, and the PeopleSoft resource team. The position oversees work across PeopleSoft HCM modules, manages concurrent initiatives and resources, monitors service and delivery performance, reports program health to stakeholders, and supports requirements, functional design, and change management. The role also coordinates staffing, onboarding, and succession planning with CAI account management.

This is a contract position with a hybrid arrangement based at 200 I Street SE, Washington, DC 20003. Candidates may be W2 or 1099; C2C candidates will not be considered. The final interview may be in person or online.

Requirements

• Bachelor’s degree in information technology, business, or a related field, or equivalent experience.
• 16+ years of IT program/project management experience, including management of multi-person technical teams.
• 16+ years of technical experience with PeopleSoft Update Manager (PUM) deployments.
• 16+ years of technical experience deploying user interface modernization.
• 16+ years of technical experience implementing third-party identity provider solutions.
• 16+ years of technical experience with data visualization system integration.
• 16+ years of technical experience managing and optimizing Oracle databases.
• 16+ years of technical experience with Oracle Cloud Infrastructure.
• 16+ years implementing DOJ Section 508 compliance.
• Demonstrated experience managing PeopleSoft HCM engagements or teams, including Core HR, Payroll, and Time and Labor.
• Experience leading projects in compliance with established standards and procedures.
• Experience managing government or public-sector IT programs.
• Ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources.
• 16 years of business analysis experience.
• 16 years of Software Development Lifecycle experience.
• 16 years of requirements gathering and documentation experience.
• 16 years of MS Office/PowerPoint experience.
• 16 years of PeopleSoft HCM program/team leadership managing functional and technical resources.
• 16 years of oversight-level knowledge of PeopleSoft HCM, including Core HR, Payroll for North America, and Time and Labor.
• 10 years of staff management and performance oversight experience.
• 10 years of government IT program management experience in a public-sector environment.
• 16 years of requirements analysis and functional design oversight.
• 10 years of stakeholder and executive status reporting experience.
• 16 years of UX/UI project oversight for PeopleSoft-based systems.
• 16 years of PMP or equivalent program/project management certification, as stated in the requirements.

Nice To Haves

• DC government experience.
• PMP certification is identified as preferred in the minimum qualifications, although the skills list also labels PMP or equivalent certification as required.
• 16 years of experience leading projects in compliance with established standards and procedures is listed as highly desired.
• Experience managing cross-functional stakeholders, including client leadership, technical staff, and vendors, is listed as desired.

Responsibilities

• Manage, mentor, and oversee the performance of the PeopleSoft resource team, including UX/UI, Payroll Functional, and Time and Labor Functional specialists and other assigned staff.
• Act as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues.
• Coordinate cross-functional work across Core HR, Payroll for North America, Time and Labor, and Benefits Administration.
• Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including digital hiring UX/UI modernization.
• Track team performance against SLAs and KPIs and drive continuous improvement of support and delivery processes.
• Provide regular status reports to OCTO stakeholders on program health, risks, and milestones across PeopleSoft engagements.
• Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects.
• Manage staffing needs, onboarding, and succession planning in coordination with CAI account management.

What This Job Offers

• Career Level: Senior