Senior Technical Program Manager PeopleSoft
About The Position
The Senior Technical Program Manager will lead and manage a multidisciplinary PeopleSoft HCM resource team supporting the District’s Core HR, Payroll, Time & Labor systems, and digital modernization initiatives. The role is the primary coordination and escalation point between client leadership, DCHR, and the PeopleSoft team, and is responsible for maintaining consistent delivery standards across engagements. The position oversees team delivery, staff performance, stakeholder coordination, planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including digital hiring UX/UI modernization. It also supports requirements gathering, functional design reviews, change management, status reporting, staffing, onboarding, and succession planning.
Requirements
- Bachelor’s degree in information technology, business, or a related field, or equivalent experience.
- 16+ years of IT program/project management experience, including management of multi-person technical teams.
- 16+ years of technical experience with PeopleSoft Update Manager (PUM) deployments.
- 16+ years of technical experience deploying user interface modernization.
- 16+ years of technical experience implementing third-party identity provider solutions.
- 16+ years of technical experience with data visualization system integration.
- 16+ years of technical experience managing and optimizing Oracle databases.
- 16+ years of technical experience with Oracle Cloud Infrastructure.
- Experience implementing DOJ 508 compliance.
- Demonstrated experience managing PeopleSoft HCM Core HR, Payroll, and Time & Labor engagements or teams.
- Strong track record leading projects in compliance with established standards and procedures.
- Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources.
- Excellent written and verbal communication skills, including experience delivering executive-level status reports.
Nice To Haves
- Experience managing government or public-sector IT programs; DC government experience preferred.
- PMP certification preferred.
Responsibilities
- Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team, including the UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned staff.
- Serve as the primary escalation point between client leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues.
- Coordinate cross-functional work across PeopleSoft HCM modules, including Core HR, Payroll for North America, Time & Labor, and Benefits Administration.
- Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including digital hiring UX/UI modernization.
- Track team performance against SLAs and KPIs and drive continuous improvement of PeopleSoft support and delivery processes.
- Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across PeopleSoft engagements.
- Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects.
- Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
