Senior Technical Program Manager, Netsuite/Workday

INSPYR Solutions • San Francisco, CA

7d • Hybrid

About The Position

Our Finance Integrations, Finance and People systems are the backbone of how the company runs, pays, hires and reports. As a Senior Technical Program Manager for Enterprise Systems, you'll drive the programs that build and evolve those efforts, from implementation through to integration, adoption and governance. You'll work across Finance, People, Legal, and Engineering to turn ambiguous business problems into sequenced, funded and delivered programs. This is a program management role first. You'll need the technical depth to hold your own with architects and engineers, being measured on whether complex, multi-team programs land on time and to the bar. The most pressing need is on the Finance Systems and Finance Integrations side, centered on NetSuite as our ERP. Over time, we'd like this person to also cover our People systems (Workday / HRIS). You won't be building the integrations yourself; you'll drive the program of work across the teams who do, including our Integrations team, Revenue Accounting partners, and Billing & Monetization teams.

Requirements

• 6+ years managing technical programs and projects end-to-end, with a track record of enterprise system implementations you personally led from initiation through go-live and stabilization.
• Proven command of program management fundamentals: planning, sequencing, resourcing, dependency management, risk and issue management and status reporting to peers up to senior leaders that they can trust.
• Track record delivering multiple concurrent workstreams without losing control of scope, timeline, or quality.
• Strong stakeholder management. You set expectations early, hold teams to commitments and make them accountable without formal authority and be clear when issues arise.
• Strong leadership skills, with experience guiding technical teams through complex implementations.
• Direct experience with Finance and People systems, specifically NetSuite and Workday and a working understanding of the processes they support: procure-to-pay, record-to-report, hire-to-retire, and billing within the quote-to-cash flow.
• NetSuite familiarity is required; Workday / HRIS experience is valued, as the role will extend to People systems over time.
• Practical understanding of business close cycles. You know what month end and quarter end demand of a Finance team and you plan delivery around them rather than through them.
• A Broad understanding of Enterprise Systems: system architecture, integrations, data flows and the SaaS application landscape supporting Finance, People and Legal teams.
• Ability to take an ambiguous or contested problem, get to the real requirement, and turn it into concrete plan, driving that work with named owners and dates.
• Excellent written requirements and functional specs. Engineers build the right thing from your documentation and stakeholders recognize it at UAT.

Nice To Haves

• Workday / HRIS experience is valued, as the role will extend to People systems over time.

Responsibilities

• Own end-to-end delivery of most complex Enterprise Systems programs. Multi-quarter, multi-workstream, spanning several teams. You are accountable for the outcome, not just the plan.
• Partner deeply with Finance, Billing and People teams to turn their problems into solutions. Get close enough to how they actually work that you can challenge the stated requirement and find the better answer underneath it.
• Drive the Finance Integrations program. Work with the Integrations team, Revenue Accounting, and Billing & Monetization to move data from upstream systems into NetSuite reliably and with less manual effort, guiding the technical teams who do the build.
• Shape initiatives before they become projects. Work with group and functional leadership to pressure-test the problem, define scope and success measures, and say no to work that doesn't earn its place.
• Manage stakeholders and expectations directly. Set a clear bar for what will land and when, communicate change early and often while also building trust that lets you influence decisions without authority.
• Plan around the business, not just the roadmap. Finance and People functions run on cycles: month end, quarter end, year end, payroll, performance and planning. You'll sequence delivery, testing and cutover around those cycles and protect the teams through them.
• Own the roadmap and the communication around it. Drive visibility, sequencing and build a shared understanding across other IT group teams and up to Senior Stakeholders.
• Run implementations with rigor. Requirements, functional specs, build oversight, UAT, cutover and hypercare.
• Manage risk actively. Surface issues, dependencies and delays early. Bring mitigation options and escalate with a recommendation, not just a problem.
• Lead the change, not just the system. Plan and deliver the enablement, comms, and training that make adoption real after go-live.
• Raise the bar on how we deliver. Improve planning, governance, and ways of working across the Enterprise Systems team.

Benefits

• Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed