Senior Technical Product Manager

UnitedHealth Group•Eden Prairie, MN

1d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

Bachelor’s degree in CS or IT related field
7+ years of experience in IT software engineering with experience either in development (any one object-oriented programming language) or in Quality Assurance
5+ years of experience in Agile methodologies, backlog management, and iterative product development as role is responsible for user experience, non-user function, and functional specifications for the product
2+ years of experience with foundational platform components, integration frameworks, and cloud adoption strategies

Nice To Haves

Experience and skills in relationship management and active listening as candidate will be responsible for developing relationships with business and technology partners
Strong written and verbal communication skills for articulating product vision and outcome-based roadmap aligned with business objectives and modernization goals
Ability to translate complex business requirements into actionable technical features and user stories
Strong prioritization and dependency management skills
Strong understanding of value creation through reuse, cost optimization, and efficiency improvements
Ability to act as a liaison between engineering, architecture, and business leaders
Experience with application modernization, microservices, and orchestration of business processes
Candidate should have extensive knowledge of the healthcare industry, including pharmacy operations and business practices
Proficiency in Microsoft M365 Copilot for backlog refinement, user story creation, acceptance criteria, and test case development
Ability to use MS Teams Copilot for meeting notes, stakeholder communication, and dependency tracking

Responsibilities

Define and communicate a unified product vision and multi-year roadmap for claim platforms, aligned with organizational goals and market trends.
Maintain product features and user stories, participate in product development ceremonies and testing.
Monitor and report product development progress.
Drive portfolio-level prioritization balancing innovation, scalability, and operational excellence.
Integrate cutting-edge AI technologies (LLMs, orchestration, context engineering) to accelerate delivery and adoption.
Manage the entire lifecycle of platform products—from concept and MVP through iterative enhancements—using agile methodologies.
Partner with business leaders, architects and engineering teams to assess capabilities, evaluate alternatives, and prioritize releases.
Collaborate extensively with stakeholders to gather, analyze, and translate business requirements into detailed features and user stories.
Lead backlog refinement, grooming, and prioritization activities to ensure timely, high-quality delivery.
Partner with internal and external stakeholders to identify user needs and translate complex AI concepts into practical, user-centric solutions.
Help fit the AI products for business use-case and implement to deliver value to the business.
Ensure measurable business outcomes through value-driven product delivery.
Lead and influence cross-functional teams (engineering, data science, UX, business) to deliver integrated, high-impact AI solutions.
Partners with architects, engineers, quality, IT support, and business teams to design and implement platform capabilities that meet acceptance criteria.
Drive alignment across teams, resolve blockers, and foster a culture of ownership, collaboration, and continuous improvement.
Mentor product teams to build AI/ML expertise and leadership capabilities.
Represent the product in executive forums and industry thought leadership initiative.
Define and monitor KPIs tied to success criteria (e.g., platform uptime, scalability metrics, modernization adoption, business impact).
Monitor product performance using analytics and communicate progress to stakeholders.
Use Microsoft M365 Copilot for backlog refinement, feature and user story definition, acceptance criteria, and outcome-based functional test cases.
Leverage MS Teams Copilot for meeting notes, stakeholder communication, and dependency tracking.
Utilize AI Assistants in Aha and Rally to facilitate requirements/design sessions and accelerate feature and user story creation.
Apply AI-driven insights to improve collaboration and speed-to-market.
Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.
Define and maintain integrated program plans, milestones, and dependency maps across Claims, Eligibility, and platform modernization initiatives.
Drive execution across multiple workstreams using agile and hybrid delivery model.
Track and report program health, risks, issues, and dependencies to executive stakeholders.
Lead and influence cross-functional teams spanning engineering, product, architecture, operations, data, and compliance.
Drive alignment, resolve blockers, and manage inter-program dependencies.
Manage program financials, forecasts, and benefits realization.
Identify and mitigate delivery, operational, and technology risks.
Accelerate initiatives such as F6, cloud migrations, and SOT adoption.
Support reduction of legacy footprint and measurable cost savings.
Define and track KPIs tied to schedule predictability, quality, resiliency, and business impact.