Senior Technical Product Manager

Loancrate•Los Angeles, CA

2d•$170,000 - $250,000•Remote

About The Position

Loancrate is a company founded in 2020 with the mission to simplify and reduce the cost of home-buying by replacing outdated mortgage software with AI-native tooling. The company aims to achieve fully automated origination, potentially saving over $16 billion annually. Since its inception, Loancrate's remote team has facilitated over $85 billion in new home loans. The company culture emphasizes collaboration, open communication, and having fun while building. Ideal candidates are those who enjoy diving deep into complex problems quickly.

Requirements

A technical background - software engineering experience, or enough depth that you can read a codebase, prototype with AI coding tools, and contribute meaningfully to architecture conversations.
Fluency with LLM concepts - prompting, evals, retrieval, fine-tuning - and the judgment to translate them into reliable, user-facing products.
Experience building B2B SaaS products in a regulated industry (fintech, insurtech, healthcare, or similar).
Sharp customer research instincts - you know how to ask the right questions, synthesize qualitative signal, and turn it into actionable insights grounded in direct user exposure.
Data fluency - comfortable pulling dashboards, digging into the numbers, and forming hypotheses from quantitative data.
A track record shipping in a fast-moving startup environment, including managing ambiguity and making decisions without complete information.
Exceptional written communication - your specs, docs, and async updates are clear, concise, and actually get read.
The ability to build strong working relationships with engineers - you understand technical tradeoffs well enough to have credible conversations and earn trust.
Experience owning product metrics and using them to guide iteration - not just tracking vanity metrics after the fact.

Nice To Haves

Mortgage or lending experience is a big plus.

Responsibilities

Own the end-to-end product lifecycle for your area - discovery, definition, delivery, and iteration - in lockstep with Engineering and Design.
Drive how we turn non-deterministic LLMs into reliable, mission-critical mortgage automation: defining requirements, evaluating tradeoffs, and setting success criteria.
Lead customer discovery with mortgage lenders, loan officers, and ops teams - running interviews, digging into workflows, and turning what you learn directly into a roadmap grounded in customer evidence, business strategy, and technical feasibility.
Prototype and explore product ideas hands-on - using AI coding tools and your technical background to validate early and bring Engineering concrete starting points.
Craft well-structured product specs and acceptance criteria that give Engineering and Design the clarity to move quickly and iterate intentionally.
Define success metrics for every major initiative and drive post-launch iteration until the outcomes are there.
Be the voice of the customer in technical architecture discussions - pushing back hard when tradeoffs compromise the user experience.
Partner with Sales and Customer Success to shape positioning and influence deal cycles for your product area.
Make the hard calls on scope - you ship focused, well-executed products and know when to ship with conviction.