Senior Technical Officer, Monitoring, Evaluation and Learning

FHI 360•US-REMOTE-DC, DC
•$85,000 - $113,000

About The Position

The Senior Technical Officer, Monitoring, Evaluation, and Learning (MEL) is part of FHI 360’s Health Programs Strategic Information team and oversees day-to-day MEL activities, implements policies and processes, and ensures quality data collection, analysis, and reporting to support evidence-based decision-making. The position provides home-office MEL backstopping to large-scale global projects, with a focus on the Democratic Republic of the Congo (DRC), and works with country teams, home-office technical teams, global partners, and clients. The role provides quality assurance for monitoring, evaluation, and learning and supports learning and adaptive management in development programs. The officer provides technical direction and guidance for planning, implementing, and reporting against Activity Monitoring, Evaluation, and Learning Plans (AMELPs); supports MEL systems and capacity building; and manages technical deliverables, data, documentation, budgets, reporting, and quality assurance. The role also supports research studies, interprets findings, develops technical materials, and coordinates with project teams and clients or funders. Strong communication, teamwork, organizational, analytical, and project-management skills are important, including the ability to coordinate contributions across projects and time zones. The position requires a master’s degree in a relevant field and at least six years of relevant experience. The expected US-based annual salary range is $85,000 to $113,000; international hiring ranges vary by location. Travel is 10%–25%.

Requirements

  • Master’s degree in public health, international development, international affairs, economics, political science, economic development, or a related field, or international equivalent.
  • At least 6 years of experience developing and implementing monitoring and evaluation methodologies, including impact evaluations, managing data collection activities, and providing M&E technical assistance to projects.
  • Prior work experience in an NGO, government agency, private organization, or related academic, governmental, or industry setting.
  • Experience working with diverse teams and applying research-to-practice principles to support program implementation.
  • Experience communicating and using research and technical content for practical application.
  • In-depth knowledge of MEL concepts, practices, and procedures, including technical support for research studies.
  • Experience developing scopes of work and deliverables for partners and consultants.
  • Deep knowledge of MEL quality standards.
  • Proficiency with database management software and online search tools.
  • Sensitivity to cultural diversity and understanding of political, contextual, and ethical issues in assigned areas.
  • Fluent English and French reading, writing, and speaking skills.
  • Excellent organizational and analytical skills.
  • Demonstrated project-management skills.
  • Proficiency with Microsoft Office Suite.
  • Ability to analyze and interpret data, identify errors, and prepare reports.
  • Ability to solve problems and implement corrective action as needed.
  • Strong communication and teamwork skills, creativity, problem-solving ability, collaboration, and independent thought.

Nice To Haves

  • Project Management (PM) certification preferred.
  • Seven to eight years of relevant experience preferred.
  • Experience with Knowledge Management and Communication is a plus.
  • International work experience highly desirable.
  • Experience providing MEL backstopping support to health projects in francophone West and Central Africa, particularly the DRC, preferred.
  • Experience providing MEL backstopping to outbreak response activities preferred.

Responsibilities

  • Provide project staff with technical direction and guidance for planning, implementing, and reporting against Activity Monitoring, Evaluation, and Learning Plans (AMELPs).
  • Support MEL systems and build staff and partner capacity in MEL.
  • Maintain project protocols, instruments, data sets, manuals, training materials, and monitoring and evaluation reports.
  • Ensure AMELP implementation is technically sound and adheres to company strategy and standard operating procedures.
  • Develop technical briefs, reports, and other materials covering research, best practices, policies, procedures, and evaluation-plan implementation.
  • Analyze MEL data to identify areas for improvement and propose technical strategies and guidelines.
  • Provide technical support and management for research studies, including coordination and field-level implementation.
  • Provide task-level mentorship and team building.
  • Collaborate with project teams to interpret data sets and assessment findings.
  • Support the development and dissemination of tools, materials, reports, and papers for research projects.
  • Provide technical input on MEL best practices.
  • Develop and monitor MEL plans and budgets.
  • Participate in client and funder meetings and draft report presentations.
  • Develop strategies and tools to design and implement technical components of MEL systems.
  • Monitor MEL deliverables and report to supervisors.
  • Lead MEL activities and subactivities and support implementation in close collaboration with country teams.
  • Identify and raise issues with senior technical staff; function as technical lead with oversight of MEL technical deliverables.
  • Ensure MEL activities are on track with work plans and provide technical expertise to inform project implementation.
  • Oversee MEL timelines and budgets and assist with donor reports and presentations.
  • Track MEL statements of work (SOWs) and budgets, collect financial and technical tracking data, and prepare reports.
  • Coordinate procurements.
  • Prepare reports and papers summarizing project results and analyzing data sets and technical assessment findings.
  • Establish and maintain SOW and budget tracking systems for MEL activities.
  • Draft and prepare MEL technical reports and create technical content such as reports and presentations.
  • Develop knowledge of quality standards through documented processes, procedures, and responsibilities for achieving quality policies and objectives.
  • Coordinate and direct activities to meet client or funder and regulatory requirements.

Benefits

  • FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
  • US-based full-time staff receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year; paid time off is reduced pro rata for employees working less than a full-time schedule.
  • Competitive benefits package.
  • Professional development.
  • Policies and programs that support a healthy work/life balance.
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