Senior Technical IT Storage Engineer

Highmark Health•Carolina, PA

5d•Remote

About The Position

This role supports the design, development, and maintenance of technical IT storage solutions, ensuring they operate efficiently and reliably. The engineer contributes to a broad technical IT ecosystem that includes infrastructure, systems, networks, applications, and integrations. The position collaborates with technical IT professionals, analysts, engineers, and stakeholders across IT, product, analytics, and business teams to build and optimize solutions that meet organizational needs and enterprise standards. The team may participate throughout the technical process, from idea generation, analysis, and design through build and support, using varied technologies and design patterns. The role includes storage administration, production monitoring, capacity management, backup and recovery, and disaster and cyber recovery activities. The engineer documents processes, monitors project progress, supports technical decision-making, shares knowledge, and mentors other engineers as needed. This is a remote-based position. The stated base pay range is $94,200 to $151,000. Travel is listed as 0%–25%.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field.
At least 5 years of experience analyzing, designing, coding, testing, and implementing technical solutions, and providing general production support while meeting scope, schedule, and budget targets with minimal or no defects.
At least 5 years of technical problem-solving, solution implementation, and team or project collaboration experience.
At least 5 years of experience with basic computer science concepts and principles, common operating systems, and development languages or scripting.
Storage administration skills.
Experience with NetApp technologies, including AFF/FAS controllers, ONTAP, SnapMirror, SnapVault, SnapLock, SnapCenter, StorageGrid, ARP, and ActiveIQ.
Knowledge of NFS, CIFS/SMB, iSCSI, and FC SAN protocols.
Strong analytical skills, with attention to detail and accuracy.
Track record designing, implementing, and supporting large-scale technical solutions.
Methodical troubleshooting and root cause analysis abilities.
Strong sense of ownership, urgency, and drive.
Ability to pursue positive business outcomes while considering user impacts.
Ability to work effectively as a team player in cross-functional environments.
Comfort with a range of IT tools and technologies and willingness to learn new skills and technologies.
Ability to develop automation to improve efficiency and accuracy.
Ability to adapt to diverse tasks and projects as organizational needs evolve.
Ability to achieve stretch goals in an innovative, fast-paced environment.

Nice To Haves

Master’s degree in Computer Science, Information Systems, Computer Engineering, or a related field.
At least 7 years of experience managing enterprise technology platforms and infrastructure.
At least 7 years of experience working with and designing technology solutions in healthcare or equivalent large industries.
At least 7 years of experience translating requirements, design mockups, prototypes, or user stories into technical implementations.
At least 7 years of experience producing fault-tolerant, efficient, and maintainable technical solutions.
At least 7 years of experience developing and meeting technical governance, quality, and security best practices.
At least 7 years of experience defining system architectures and assessing technical feasibility trade-offs to balance short-term execution and long-term capabilities.
Understanding of cloud platforms (GCP, Azure, AWS) and their storage services.
CommVault Backup & Recovery.
Cisco MDS.
VMware SRM.
Windows Clustering.
Ansible.
GitLab.
NetApp ONTAP Cloud Volumes.
Fpolicy.
Certificate Management.
Linux.
Fundamental networking understanding.
Storage integrations with ServiceNow, Dynatrace, or other third-party tools.

Responsibilities

Analyze, design, test, implement, and automate technical IT storage solutions.
Provide production monitoring, storage capacity management, and storage ecosystem support.
Assist with data backup and recovery management, disaster recovery testing, and cyber recovery activities.
Collaborate on storage architecture design and implementation to align solutions with enterprise goals and standards.
Gather requirements from stakeholders across IT, product, analytics, and business teams and provide technical storage solutions.
Monitor work against production schedules, provide progress updates, and report issues or technical difficulties to leadership.
Meet defined scope, target dates, and budgets with minimal or no defects.
Document technical processes and procedures.
Participate in technical reviews and knowledge-sharing sessions.
Mentor associate and intermediate technical engineers as needed.
Perform technical analysis and provide insights to support decision-making.
Stay current with relevant technologies and industry best practices.
Perform other duties as assigned or requested.