Senior Technical Inside Sales Representative
About The Position
TECO-Westinghouse Motors (Canada) Inc. is seeking a Senior Technical Inside Sales Representative to join their team in Edmonton, Alberta. This full-time position involves reviewing customer specifications, pricing equipment, providing quotes, answering inquiries, assisting with sales presentations, and closing orders. The role requires providing direct support to existing customers, developing new customers with Field Sales, and acting as an internal advocate and liaison for TECO-Westinghouse Motors (Canada) Inc. (TWMI) Field Sales and customers. The representative will coordinate TWMI's Sales approach across various parties in the procurement process, conduct correspondence and negotiations, and provide customer service, inside sales, and technical support to National Canadian customers for TWMI’s motor and control products. Additionally, the role includes training and providing technical guidance to teammates, utilizing TWMI’s SAP system for stock checks and order entry, and contributing to the growth and development of TWMI’s market presence. The position also involves reviewing RFQs, specifications, and engineering documents, compiling quotations, working with project management, preparing technical documents for engineering, maintaining negotiation records, and assisting with customer presentations and proposal data. The representative will gain product knowledge, follow sales plans, comply with antitrust laws and company policies, and become familiar with customers’ business practices. Regular attendance is essential, and professional development for Sales Representative responsibilities is expected.
Requirements
- Read and interpret documents such as safety rules, standards, operating and maintenance instructions, white papers and procedure manuals.
- Great verbal & written communication skills.
- Ability to apply common sense and to carry out instructions furnished in written, oral or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Applicants must be legally authorized to work in Canada on a permanent basis and must not require current or future employment sponsorship.
- Computer knowledge required.
- Microsoft Office proficiency is a must.
Nice To Haves
- Bachelor’s degree preferred.
- 5-7 years related experience and /or training with electric motors or Industrial Products; or equivalent combination of education and experience.
- ME/IE Engineering background strongly preferred.
Responsibilities
- Provide direct support to existing customers to identify their needs and help solve their problems or complaints.
- Work with Field Sales and internal resources to develop new customers within the defined market.
- Promote team efforts in selling by acting as the internal advocate and liaison for TECO Westinghouse Motors (Canada) Inc. (TWMI) Field Sales and customers.
- Internally coordinate TWMI's Sales approach across all parties in the procurement process: EPC, OEM, Distributor, and User.
- Conduct correspondence and negotiations with customers and TWMI.
- Provide Customer Service, inside sales and technical support to our National Canadian customers for TWMI’s motor and control products.
- Train and provide technical guidance to teammates, as needed.
- Utilize TWMI’s SAP system to perform stock checks & order entry functions, create reports, and verify order entries daily.
- Provide and implement ideas to further the growth and development of TWMI’s presence in the marketplace.
- Review of customer generated general RFQ’s, provide quotations per company guidelines.
- Interpret and review of customer supplied RFQ’s, specifications, application or engineering documents and details.
- Understanding of related NEMA MG1, CSA or other specifications for electric motors.
- Compiling the required information and preparing a quotation from the factory price guidelines or requesting required Engineering quotation from factory.
- Work with the project management personnel, offering support and guidance when needed.
- Prepare the technical document that transmits the customer order to engineering.
- Maintain negotiation records, cost and price.
- Negotiate motor inquiries.
- Gain proficiency in the order entry process.
- Assist with customer presentations and assemble complete technical/commercial proposal data on time.
- Provide marketing literature to customers as needed.
- Gain product knowledge on all products.
- Follow sales plans and strategies.
- Be cognizant of antitrust laws and company policies.
- Become familiar with customers’ business practices and procedures as they relate to assigned duties.
- Comply with all Company policies, including Company ISO 9001 Standards and Company Safety procedures.
- Regular attendance is an essential function of this position.
- Increase technical competence and develop professionally for Sales Representative responsibilities.
- Other functions as required (non-essential functions).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
