Senior Inside Sales Representative

Golden Star Technology•Cerritos, CA

4d•Onsite

About The Position

Golden Star Technology (GST) is seeking an experienced, relationship-driven Senior Inside Sales Representative to join our high-performing team. If you excel in fast-paced environments, deliver exceptional customer service, and enjoy owning the sales support process from quote to fulfillment, we'd love to speak with you. This is an opportunity to join an industry-leading technology solutions provider where your expertise, initiative, and customer-centric mindset will make an immediate impact. As a Senior Inside Sales Representative, you will play a key role in supporting customer accounts, managing order workflows, and ensuring seamless, accurate delivery of technology solutions.

Requirements

5-7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or other customer-facing technical environments.
Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products is highly preferred.
Proven negotiation and upselling skills, with the ability to build strong, long-term customer relationships
Confidence in preparing, presenting, and refining customer quotes.
Experience using ERP systems and strong proficiency in Microsoft Excel (spreadsheets, formulas, data tracking).
Excellent written communication skills, particularly via email.
Strong attention to detail, accuracy, and organizational skills.
Ability to manage multiple priorities and perform effectively in a deadline-driven environment.
Resourceful problem-solving skills with sound critical thinking.
A proactive, collaborative self-starter mindset with a commitment to exceptional customer service.

Responsibilities

Preparing customer quotes, including pricing validation, delivery timelines, and terms.
Processing customer purchase orders with accuracy and speed.
Managing order status through backlog reports, open orders, customer portals, and internal systems.
Monitoring and following up on quotes, orders, and customer inquiries to ensure timely resolution.
Coordinating cross-functionally with internal teams and external partners to ensure smooth order fulfillment and on-time delivery.
Acting as a primary liaison between customers, sales teams, and suppliers.
Supporting business development efforts and assisting with Requests for Quotes (RFQs).
Providing consistent, high-quality account management to both new and existing clients.