Senior Technical Hardware Program Manager, Leo Customer Terminal Industrial Design

Amazon • Redmond, WA

16d • $148,700 - $201,200 • Onsite

About The Position

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for a talented and detail oriented Program Manager to help bring our products to the world. The Technical Hardware Program Manager will be the operational backbone of design and research teams, driving operational excellence, process improvement, and team enablement across design/research functions. You will work closely with cross-functional teams to streamline workflows, optimize how we work, and ensure adherence to best practices. The Technical Hardware Program Manager will work closely with the hardware development and and various partner teams to drive key aspects of product definition, execution, usability testing and distribution of design deliverables. You must be responsive, flexible and able to succeed within an open collaborative peer environment. Working within the Hardware Design team, the Technical Hardware Program Manager will be responsible for coordinating execution of the Leo hardware Product Development Process across multiple hardware design programs. The Technical Hardware Program Manager will work with the PD/EE teams, Product Managers , Creative partner teams (packaging, UX, marketing) to ensure requirements are clear and necessary process steps are planned and deliverables meet target schedules. In addition, you will provide support and coordination within the Industrial Design team to facilitate usability testing, distribution and tracking of prototypes, coordination of meetings, documentation of “lessons learned” during project developments. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Bachelor's degree in engineering, computer science or equivalent
• Experience with project management tools (e.g., Jira, Confluence, Airtable)
• Experience working with design and research teams in a product development environment
• Financial acumen and budget management capabilities (experience managing budgets and vendors)
• Experience with resource planning and program delivery
• Experience working with project playbooks, building schedules, managing issues/risks, and establishing communication plans
• Must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice To Haves

• Experience collaborating or working directly with Hardware Design teams
• Mechanical Engineering background
• Must have the ability to effectively participate in design reviews and make technical decisions
• Background in high-volume consumer electronics
• Excellent leadership skills
• Excellent communication skills
• Hands on experience with development using outside supplier teams
• 3+ years of experience delivering consumer electronics products
• Exceptional organizational skills
• Experience with design collaboration tools (e.g., Figma, Sketch)

Responsibilities

• Maintain Hardware design deliverable schedule and roadmap
• Manage operational budgets, vendor relationships, and financial reconciliations for the design and research teams
• Lead design and research operations, including roadmaps, backlogs, and intake processes
• Work closely with design and research leadership on prioritization, goal-tracking, and resource planning
• Drive review cadences, status updates, and timely delivery across product development lifecycles
• Document and optimize frameworks, standard processes, and best practices for the design and research teams
• Drive effectiveness in design team rituals through measurement and documentation
• Facilitate knowledge sharing and collaboration across various design teams (ID, UX, packaging and marketing)
• Create seamless onboarding experiences and team-wide standards for new design hires
• Identify opportunities for training and support resources to enhance the team's capabilities
• Facilitate cross-functional collaboration between design, business, and technology teams
• Provide regular updates and communicate effectively with key stakeholders
• Escalate issues, anticipate trade-offs, and balance business needs with customer experience constraints
• Maximize business benefit while delivering exceptional user experiences

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior