Senior Technical Business Systems Analyst – Enterprise Collaboration Tools & AI Platforms

Commvault • Tinton Falls, NJ

1d • $72,250 - $155,250 • Remote

About The Position

We’re looking for a highly motivated Senior Technical Business Analyst to help shape and improve how employees collaborate, communicate, and use AI across the company. This role sits at the intersection of business, technology, and user experience, driving smarter ways of working through collaboration platforms (e.g., Microsoft 365, Slack, Zoom) and emerging AI tools (e.g., Copilot, ChatGPT). You’ll partner closely with business partners, IT, and security teams to turn real-world needs into scalable, secure, and user-friendly solutions.

Requirements

• 5–8+ years in Business Systems Analysis, Systems Analysis, or similar
• Strong experience with collaboration tools (Microsoft 365, Slack, Zoom)
• Experience with AI tools (Copilot, ChatGPT, etc.)
• Solid understanding of enterprise systems, security, and automation
• Strong communication and problem-solving skills
• Ability to balance strategy and hands-on execution

Nice To Haves

• Experience in large, global environments
• Familiarity with identity, access management, and device management tools
• Experience driving adoption of new technologies
• Background in digital workplace or employee experience initiatives

Responsibilities

• Help define and improve how we use tools like Microsoft 365, Slack, and Zoom
• Translate business needs into platform capabilities and solutions
• Drive adoption, integrations, and continuous improvement
• Improve employee experience through automation and best practices
• Identify and implement practical AI use cases across the business
• Turn workflows into AI-enabled solutions
• Partner with Legal, Security, and Compliance on responsible AI usage
• Track adoption, impact, and business value
• Support automation, identity, and access workflows
• Identify opportunities to improve efficiency across tools and processes
• Help integrate systems and streamline operations
• Work closely with business and technical teams to define solutions
• Lead requirements gathering and process discovery
• Create clear documentation, training, and enablement materials

Benefits

• Continuous professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Employee Groups
• Generous benefits supporting your health, financial security, and work-life balance
• Employee stock purchase plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed