Senior Technical Business Analyst

SkyCell AG

1d•Hybrid

About The Position

As a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that drive our products forward. From shaping new features and analysing data to supporting releases and solving operational challenges, you'll help deliver technology that has a real impact on the global pharmaceutical supply chain. Founded in Switzerland in 1872, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions. Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide. Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
Detail-oriented with a commitment to high quality and accuracy
Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc.
Experience in requirements engineering and business process modelling
Knowledge of Agile software development methodology
Ability to work collaboratively in a team environment and manage multiple priorities

Responsibilities

Use technical artifacts to document business requirements (process flows, entity diagrams, etc)
Own Epics and User Stories throughout the delivery lifecycle
Align solutions, designs, and specifications with Product Managers and UI/UX designers
Assess and compare different solutions to address business requirements
Collaborate with engineers and QAs in defining solutions, requirements and testing scenarios
Capture non-functional requirements (e.g., scalability, performance, security)
Validate assumptions via data analysis with stakeholders and tech teams
Translate complex business needs into technical specifications and solutions
Specify and document integration solutions to ensure system interoperability
Analyse complex datasets to extract insights and enable data-driven decisions
Contribute to testing strategies for automation and non-functional requirements
Use SQL for basic reporting (aggregations, calculations, summaries)
Prepare Release Notes and follow up on post-release tasks, including handover to Service Desk
Assist Sales and Product teams with RFPs, demos, and POCs
Support with investigating production issues and provide input to Service Desk (3rd-level support)