Senior Technical Business Analyst - Robotics

Mayo Clinic•Rochester, MN

About The Position

Robots are increasingly being integrated into healthcare settings, from cleaning floors and moving lab specimens to assisting in operating rooms. Mayo Clinic aims to be a leader in this advancement, envisioning AI-driven autonomous systems that will revolutionize patient and staff experiences. The Senior Technical Business Analyst - Robotics plays a crucial role in this program by performing the essential groundwork for successful robotics implementation. This involves observing and mapping current clinical and operational workflows, translating requirements between end-users and engineers, conducting cost and value analyses for automation initiatives, and documenting learnings for future projects. The analyst must capture the complexities of the physical world, hospital operational tempos, and human workflows to ensure robots seamlessly integrate and enhance healthcare delivery. This role requires a deep understanding of both business needs and technical engineering requirements to deliver quality digital products and optimize operational workflows. The analyst will perform cost, benefit, and risk analyses, collaborate with stakeholders to define requirements, and translate these into technical specifications, acceptance criteria, and validation plans. They will also contribute to product documentation, project planning, and potentially assist with deployment coordination. Applying systems engineering methodologies and conducting thorough root cause analysis are key aspects of this position. The ability to interpret vendor solution architectures and translate them into integration requirements is also essential. Furthermore, the analyst will help define change management requirements and may lead teams in a Product Owner capacity.

Requirements

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care)
5+ years of relevant digital business analyst role
Understand business strategy and business planning principles and applies with minimal guidance to assigned work.
Understand design, build and operations capabilities and requirements of current digital product technologies.
Actively seeks to understand new and emerging technologies, their capabilities, and how to translate to technical specifications for purposes of design, build and integration.
Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications.
Able to understand and effectively document business, operational and technical requirements for product, operations, and engineering/IT teams.
Understands and can work following Agile product methodologies.
Able to document technical requirements and specifications in the chosen BA requirements tool(s).
Applies system and analytical thinking methodology and discipline.
Ability to build and maintain strong working relationships at multiple levels of the organization.
Effective (or Strong) communicator (written & verbal) with active listening skills.
Ability to facilitate small group/team discussions.
Professional and reflects Mayo Clinic values and beliefs.
Strong planning & organizational skills.
Proactive and able to navigate conflict and help find resolution.
Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.
Certification in Scrum Product Owner within 1 year

Nice To Haves

Business analysis experience on initiatives involving physical technology such as robotics, automation, medical devices, IoT, or facilities systems, preferred over purely digital products.
Strong workflow and process mapping skills in clinical or operational settings, including direct observation of frontline work.
Experience contributing to business cases and total-cost-of-ownership analyses for equipment or automation investments.
Demonstrated ability to translate requirements accurately between non-technical operational staff and engineering teams.
Experience supporting site or environment assessments, capturing physical, infrastructure, and workflow constraints that shape technical solutions.
Healthcare experience preferred.
Strong documentation discipline and comfort working across multiple concurrent engagements.

Responsibilities

Observing and mapping clinical and operational workflows.
Translating requirements between people who do the work and engineers who will automate parts of it.
Building cost and value analyses to determine if automation is worthwhile.
Documenting playbooks that carry each effort's learning forward.
Capturing the physical world, operational tempo of hospitals and laboratories, and human workflows a robot joins.
Understanding and considering both business and technical engineering/IT needs.
Performing cost, benefit, and risk analysis associated with proposed products/services and recommending alternatives.
Collaborating with stakeholders and users to synthesize, articulate, and document business and system requirements.
Performing data analysis, defining, and documenting business requirements.
Translating business requirements to technical/engineering specifications, acceptance criteria, user experience requirements, and system validation.
Assisting product and operations leaders to coordinate deployment of deliverables.
Providing input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work.
Applying systems engineering methodologies and discipline throughout the product and project lifecycle.
Researching, analyzing, and validating complete and accurate business and systems requirements.
Establishing scope boundaries for basic and routine products and technical requirements.
Planning and monitoring work scope estimates and schedules for the defined scope of the product.
Assessing and defining problems through root cause analysis and proactively bringing solutions to the table.
Reading, assessing, and interpreting vended solution architecture and translating into scope of work and technical specification requirements.
Understanding and helping define product implementation change management requirements.
Leading teams in Product Owner capacity.