Senior Technical Business Analyst - Robotics

Mayo Clinic•Rochester, MN

3d•$112,819 - $157,955

About The Position

Mayo Clinic is a leading healthcare provider that is expanding its use of robotics across various functions, from cleaning and laboratory specimen transport to surgical assistance. The organization aims to be at the forefront of AI-driven autonomous systems in healthcare. The Senior Technical Business Analyst - Robotics plays a crucial role in this initiative by understanding current workflows, translating requirements between operational staff and engineers, performing cost-benefit analyses for automation, and documenting learnings. This role requires a deep understanding of both business and technical needs to ensure the successful implementation of robotics. The analyst will be responsible for observing and mapping clinical and operational workflows, translating requirements, building cost and value analyses, and documenting processes. The role emphasizes capturing the complexities of the physical world, hospital operational tempos, and human workflows to inform the development of robotics. The analyst will also perform data analysis, define business requirements, translate them into technical specifications, and ensure system validation. They will collaborate with stakeholders, research and validate requirements, establish scope boundaries, and assess problems through root cause analysis. Experience in interpreting vendor solution architectures and translating them into integration requirements is also key. The position is not eligible for visa sponsorship, including F-1 STEM OPT extension.

Requirements

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care)
5+ years of relevant digital business analyst role
Understand business strategy and business planning principles and applies with minimal guidance.
Understand design, build and operations capabilities and requirements of current digital product technologies.
Actively seeks to understand new and emerging technologies, their capabilities, and how to translate to technical specifications.
Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications.
Able to understand and effectively document business, operational and technical requirements.
Understands and can work following Agile product methodologies.
Able to document technical requirements and specifications in the chosen BA requirements tool(s).
Applies system and analytical thinking methodology and discipline.
Ability to build and maintain strong working relationships at multiple levels of the organization.
Effective (or Strong) communicator (written & verbal) with active listening skills.
Ability to facilitate small group/team discussions.
Professional and reflects Mayo Clinic values and beliefs.
Strong planning & organizational skills.
Proactive and able to navigate conflict and help find resolution.
Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.
Certification in Scrum Product Owner within 1 year.

Nice To Haves

Business analysis experience on initiatives involving physical technology such as robotics, automation, medical devices, IoT, or facilities systems, preferred over purely digital products.
Strong workflow and process mapping skills in clinical or operational settings, including direct observation of frontline work.
Experience contributing to business cases and total-cost-of-ownership analyses for equipment or automation investments.
Demonstrated ability to translate requirements accurately between non-technical operational staff and engineering teams.
Experience supporting site or environment assessments, capturing physical, infrastructure, and workflow constraints that shape technical solutions.
Healthcare experience preferred.

Responsibilities

Observing and mapping clinical and operational workflows.
Translating requirements between operational staff and engineers.
Building cost and value analyses to determine the worth of automation.
Documenting playbooks to carry forward learning from each robotics effort.
Understanding and considering both business and technical engineering/IT needs to ensure quality digital products and related operational workflows.
Performing cost, benefit, and risk analysis associated with proposed products/services and recommending alternatives.
Collaborating with stakeholders and users to synthesize, articulate, and document business and system requirements.
Performing data analysis, defining, and documenting business requirements.
Translating business requirements to technical/engineering specifications, acceptance criteria, user experience requirements, and system validation.
Researching, analyzing, and validating complete and accurate business and systems requirements.
Establishing scope boundaries for basic and routine products and technical requirements.
Planning and monitoring work scope estimates and schedules.
Assessing and defining problems through root cause analysis and proactively bringing solutions to the table.
Reading, assessing, and interpreting vended solution architecture and translating into scope of work and technical specification requirements.
Understanding and helping define product implementation change management requirements.
Leading teams in a Product Owner capacity.