Senior Technical Architect (Salesforce)

Prodapt•Richardson, TX

About The Position

Prodapt is seeking a Senior Technical Architect (Salesforce) to develop scalable, secure, and sustainable technology solutions and oversee external client projects through successful delivery of business consulting and systems development. The role designs flexible solutions tailored to client needs, leads team members, and applies Salesforce platform development expertise and relevant certifications. The architect works on large Salesforce engagements, implementing end-to-end CRM solutions across Sales Cloud, Service Cloud, and Community Cloud. Responsibilities include translating business requirements into functional and technical Salesforce requirements, supporting proposals and pre-sales, leading discovery workshops, preparing solution designs, and collaborating with development teams. The role also designs and develops integrations with other systems using SOAP and REST APIs, and works with AppExchange products, Salesforce Marketing and Wave Cloud, and Agile and other project management methods. The position calls for at least 12 years of software/CRM experience, including 5 or more years in Salesforce CRM, along with a relevant bachelor's degree or equivalent experience. Travel and relocation to unanticipated client locations throughout the U.S. may be required; domestic travel is approximately 5% of the time.

Requirements

At least 12 years of software/CRM experience, including 5 or more years in Salesforce CRM.
Experience working on large Salesforce engagements as a Solution Architect or Technical Architect.
Experience implementing end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud.
Expertise in Lead Management, Quote to Cash, Case Management, and Call Center processes.
Experience with proposals, scope estimation, and pre-sales activities.
Experience translating business requirements into functional and technical Salesforce requirements.
Experience conducting customer workshops, preparing solution design documents, and collaborating with development teams.
Experience designing and developing integrations using SOAP and REST APIs.
Experience working with AppExchange products.
Experience with Salesforce Marketing and Wave Cloud.
Experience with Agile and other project management methods.
Salesforce certifications in functional and technical areas.
Application development and integration experience using different design patterns.
Functional understanding of cloud products including Sales, Service, Community, LWC, and FSL.
Bachelor’s degree or foreign equivalent in Computer Science or Information Technology and 12 years of experience in the job offered, or 15 years of experience in related occupations such as Software Developer or Software Engineer, or equivalent role.
Demonstrated critical and analytical thinking.
Ability to work independently and productively in team environments.
Ability to thrive in a fast-paced, client-driven environment and manage multiple tasks.
Effective communication with a wide range of audiences and in various settings.
Travel and relocation possible to unanticipated client locations throughout the U.S.; domestic travel required approximately 5% of the time.

Responsibilities

Develop scalable, secure, and sustainable technology solutions.
Oversee external client projects to support successful delivery of business consulting and systems development.
Gather and analyze information to design flexible, adaptable solutions tailored to client needs.
Work on large Salesforce engagements as a Solution Architect or Technical Architect.
Implement end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud.
Support proposals, estimate scope of work, and participate in pre-sales activities.
Convert business requirements into functional and technical Salesforce requirements.
Conduct project discovery workshops, prepare solution design documents, and collaborate with development teams.
Design and develop integrations between Salesforce and other systems using SOAP and REST APIs.
Lead and manage team members effectively.
Study new technologies and functionalities and advance the capabilities of existing technologies.