Analyst Sr. - Technical

Westlake•Longview, TX

2d•Onsite

About The Position

The Senior Technical Analyst supports and optimizes the Longview site's Information Systems (IS) and Information Technology (IT) applications and infrastructure that integrate with manufacturing and business operations. The role serves as the site subject matter expert for critical applications, databases, interfaces, servers, and supporting applications, including production planning, quality management, reporting, process visualization, and maintenance tracking. The position provides functional and technical leadership for application support, system enhancements, strategic planning, change management, and project execution across IS and IT environments. It supports business-critical applications and relational databases, web-based interfaces, network infrastructure, and servers, while partnering with business leaders and other stakeholders to identify improvements and deliver scalable technology solutions. The role is performed mainly in a control room or office setting, with physical presence required. Work may also take place in operating units and a normal factory environment, including enclosed spaces and exposure to various hazards. Some work requires personal protective equipment. Occasional air or auto travel may be required.

Requirements

College degree in computer science or computer engineering is required.
Minimum of 8 years of equivalent work experience in software development and administration is preferred.
Strong SQL relational database administration and development skills.
.NET development skills, including VB.NET and ASP.NET.
Web development skills, including JSON and Java.
Microsoft applications skills.
Excellent customer service and communication skills, including the ability to explain technical concepts to end users and leadership.
Excellent interpersonal skills and attention to detail.
Ability to prioritize multiple assignments in a fast-paced environment.
Strong analytical and problem-solving skills.
Self-motivated and able to work with minimal supervision.
Strong continuous improvement mindset.
Ability to work in a normal factory environment, including enclosed spaces and exposure to various hazards, and use required PPE when needed.
Ability to meet the described physical demands, including lifting and moving up to 50 pounds occasionally and evacuating when required.

Nice To Haves

Eight years of equivalent work experience in a manufacturing plant environment is desired.
Strong experience with SAP technical skills (ABAP, S/4 HANA), configuration, interfaces, and maintenance is desired.
Strong experience with AVEVA OSI PI systems and interfaces is desired.
Strong experience with LIMS / ThermoFisher Sample Manager systems is desired.
Strong experience with manufacturing data historian technologies is desired.
Strong experience with network and virtual server configurations is desired.

Responsibilities

Administer, configure, maintain, upgrade, and support manufacturing and business applications and relational databases.
Develop and maintain web-based application interfaces.
Monitor system performance, application interfaces, and critical services; troubleshoot and resolve application, server, database, interface, and communication issues.
Manage support tickets, incidents, and service requests from business users.
Coordinate software updates, testing, and change management activities; ensure appropriate application security, access controls, and audit compliance.
Develop and deliver user training, maintain training materials, and provide hands-on support and technical guidance to site personnel.
Support IT network infrastructure that hosts and enables business-critical applications; maintain and support network servers.
Coordinate, implement, and deploy network infrastructure updates and testing.
Define project scopes and objectives for new or modified application systems.
Design and implement application enhancements, interfaces, reports, and workflows; develop technical specifications and oversee implementation.
Test and validate functionality and resolve defects.
Coordinate with vendors, implementation partners, and internal stakeholders.
Ensure solutions are scalable and support future business requirements.
Partner with business leaders to identify efficiency and process improvement opportunities; evaluate system capabilities and recommend technology solutions.
Maintain a 3–5 year strategic roadmap for assigned applications and processes and assess the impact of proposed changes on future upgrades and operational requirements.