Analyst Sr. - Technical

Westlake•Longview, TX

1d•Onsite

About The Position

The Sr. Technical Analyst supports and optimizes the Longview site's Information Systems (IS) and Information Technology (IT) applications and infrastructure that integrate with manufacturing and business operations. The role serves as the site's subject matter expert for critical applications, databases, interfaces, servers, and supporting applications, including production planning, quality management, reporting, process visualization, and maintenance tracking. It provides functional and technical leadership for application support, system enhancements, strategic planning, change management, and project execution in IS and IT environments. The position administers and supports manufacturing and business applications and relational databases, develops web-based application interfaces, monitors system performance and services, and resolves application, server, database, and interface issues. It also supports IT network infrastructure and servers that host business-critical applications. The Sr. Technical Analyst defines project scopes and objectives, designs and implements application enhancements and integrations, develops technical specifications, oversees implementation and testing, and coordinates with vendors, implementation partners, and internal stakeholders. The role partners with business leaders to identify efficiency improvements, evaluates technology options, and maintains a 3–5 year strategic roadmap for assigned applications and processes. The job is performed mainly in a control room or office setting, with physical presence required. Work may also take place in operating units and other factory environments, including enclosed spaces and areas with hazards. Required personal protective equipment may include safety glasses, hearing protection, and flame-retardant clothing. Occasional travel, including air or automobile travel, may be required.

Requirements

College degree in computer science or computer engineering required.
Minimum of 8 years of equivalent work experience in software development and administration preferred.
Strong SQL relational database administration and development skills.
.NET development skills, including VB.NET and ASP.NET.
Web development skills, including JSON and Java.
Microsoft applications knowledge.
Excellent customer service and communication skills, including the ability to explain technical concepts to end users and leadership.
Excellent interpersonal skills and attention to detail.
Ability to prioritize multiple assignments in a fast-paced environment.
Strong analytical and problem-solving skills.
Self-motivated and able to work with minimal supervision.
Strong continuous improvement mindset.
Physical presence is required; the job is performed mainly in a control room or office setting.
Ability to work in a normal factory environment, including enclosed spaces and exposure to various hazards, and to use required PPE when working in operating units.
Ability to respond to audible emergency alarms and evacuate when required.
Ability to move safely over uneven terrain or in confined spaces.
Frequently able to sit, stand, walk, and use arms, hands, and fingers for reaching, grasping, holding, pushing or pulling, twisting, and working with tools; able to talk or hear.
Occasionally able to bend, stoop, kneel, crouch, lie down, or work from elevated platforms.
Able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus and distinguish object details, color, shades, brightness, and distances.

Nice To Haves

Eight years of equivalent work experience in a manufacturing plant environment is desired.
Strong experience with SAP technical skills (ABAP, S/4 HANA), configuration, interfaces, and maintenance is desired.
Strong experience with AVEVA OSI PI systems and interfaces is desired.
Strong experience with LIMS / ThermoFisher Sample Manager systems is desired.
Strong experience with manufacturing data historian technologies is desired.
Strong experience with network and virtual server configurations is desired.

Responsibilities

Administer, configure, maintain, upgrade, and support manufacturing and business applications.
Administer and maintain business-critical applications and relational databases.
Develop and maintain web-based application interfaces.
Monitor system performance, application interfaces, and critical services.
Troubleshoot and resolve application, server, database, and interface issues.
Manage support tickets, incidents, and service requests from business users.
Coordinate software updates, testing, and change-management activities.
Ensure application security, access controls, and audit compliance.
Develop and deliver user training, maintain training materials, and provide hands-on support and technical guidance to site personnel.
Support IT network infrastructure that hosts and enables business-critical applications; maintain and support network servers.
Monitor network performance and troubleshoot communication-interface issues.
Coordinate, implement, and deploy network infrastructure updates and testing.
Define project scopes and objectives for new or modified application systems.
Design and implement application enhancements, interfaces, reports, and workflows.
Develop technical specifications and oversee implementation.
Perform testing, validate functionality, and resolve defects.
Coordinate with vendors, implementation partners, and internal stakeholders.
Ensure solutions are scalable and support future business requirements.
Partner with business leaders to identify opportunities for efficiency and process improvements.
Evaluate system capabilities and recommend technology solutions.
Maintain a 3–5 year strategic roadmap for assigned applications and processes.
Assess the impacts of proposed changes on future upgrades and operational requirements.