Senior Technical Analyst
About The Position
Join RBC's Integrated Systems Testing team and become the critical backbone supporting development and testing operations. You'll maintain state-of-the-art IST and PPVT z/OS mainframe environments that mirror production systems, enabling our development teams to test with confidence. In this role, you'll manage complex infrastructure, troubleshoot technical challenges, drive automation and process improvements, and collaborate directly with developers and testers to accelerate release timelines. This is an ideal opportunity for someone who thrives in a fast-paced, technically dynamic environment.
Requirements
- 2-5+ years of hands-on mainframe experience with exposure to z/OS processes, methodologies, and troubleshooting
- Strong problem determination and resolution skills with the ability to diagnose infrastructure issues, implement resolutions, and document outcomes
- Demonstrated ability to prioritize workload effectively, work independently as a self-starter, and maintain commitment to continuous learning and improvement
- Proactive mindset with capability to identify process improvements, develop innovative automation solutions, and drive operational efficiency
- Experience with Core Mainframe Systems (z/OS, IMS, DB2, CICS, VTAM, MQ, Universal Command) and performance tools (RMF, Omegamon)
- Knowledge of data and file management tools (Connect Direct, File Manager, VSAM) and hands-on experience with JCL, TSO, ISPF, and OMVS
Nice To Haves
- ITIL framework certification and knowledge of IT Standards and Methodologies
- Experience with change management processes, automation scripting, and weekend/rotational support environments
Responsibilities
- Monitor, verify, and resolve infrastructure issues in IST and PPVT environments; perform routine maintenance including distributions and scheduling
- Execute testing and installation of z/OS infrastructure releases while performing weekend maintenance windows on a rotational basis
- Provide first-line incident management support for mainframe IST and PPVT environments, ensuring SLA and OLA compliance with timely root cause analysis and documentation
- Assist application developers and testers with test environment configuration, setup, execution, and technical guidance on z/OS
- Design and build automation processes to ensure IST and PPVT availability and optimize performance to meet development and release timelines
- Review and validate test results with infrastructure support teams to ensure objectives are met and quality standards are maintained
- Participate in problem-solving discussions and process improvement initiatives; collect, maintain, and report accurate operational and performance metrics
Benefits
- bonuses
- flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
