Senior Tech Lead Manager

Tennr•New York, NY

10d•$220,000 - $260,000•Hybrid

About The Position

Tennr is seeking a Tech Lead Manager to lead engineering for one of its product pods. This is a player-coach role involving end-to-end architecture, scoping, and development of systems and features, as well as developing a team of engineers. The goal is to build reliable, delightful, and valuable products that help providers get patients the right care quickly and efficiently. The role combines hands-on technical contribution and engineering leadership. The Tech Lead Manager will make technical decisions, code, design systems, review code, mentor engineers, and collaborate with product, design, sales, and customer success teams. The position also involves engaging with customers through calls and on-site visits to gather feedback and represent Tennr. Tennr develops software that handles complex healthcare paperwork so patients can access care and providers can be paid. The company describes its mission as reducing patient delays across the U.S. healthcare system. The team collaborates in its Hudson Square office four days per week.

Requirements

At least 7 years of full-stack or back-end software engineering experience.
Demonstrated ability to mentor and lead junior, mid-level, and senior engineers.
Proven track record of building and maintaining scalable web applications.
In-depth knowledge of distributed systems and service-oriented system design.
Clear communication skills.
Comfort with ambiguity and hard work.
Interest in improving the healthcare system.
Excellent time-management and prioritization skills.

Nice To Haves

At least 3 years of engineering management experience.
Professional experience building products on top of LLMs or agent harnesses.
Professional experience building on top of speech models.
Professional experience building real-time A/V web systems.
Professional experience integrating with telephony infrastructure.

Responsibilities

Lead technical decisions and contribute through coding, technical design, and code review.
Coach engineers, provide clear feedback, and help hire and grow the team.
Collaborate with product and design leads to define new product features.
Interact with customers through calls and on-site visits to gather feedback and represent Tennr.
Work with product, sales, and customer success teams to incorporate customer feedback into the product.
Architect, scope, and build systems and features end-to-end.
Develop a team of engineers to build reliable, delightful, and valuable products.