Senior Systems Engineer
About The Position
Syms Strategic Group (SSG) is hiring a full-time Senior Systems Engineer for a remote position supporting the Department of Veterans Affairs. The role acts as the Edifecs Platform Manager, leading the application support organization and ensuring operational stability, scalability, compliance, and strategic alignment. The position provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams. The engineer guides architecture decisions, modernization, cloud scalability, and performance strategies. The role configures and maintains Edifecs XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules; guides EDI Analysts in developing and deploying processing rules, routing logic, and batch workflows; troubleshoots mapping, validation, functional, and performance issues; manages logging, JVM tuning, and certificates and keystores; and supports releases, environment refreshes, patching, and upgrades. This is a 100% U.S.-based remote, W-2 position. Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. U.S. citizenship is required, and the candidate must possess or qualify for a Public Trust (MBI).
Requirements
- 10 or more years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
- Strong knowledge of EDIFECS architecture and transaction lifecycles.
- Strong experience in Amazon Web Services (AWS) cloud environments.
- Hands-on understanding of Edifecs XEServer orchestrations, batch flows, and execution contexts; XEngine validation, rulesets, and canonical structures; TPM trading partner configuration, routes, and agreements; EDI Gateway visibility, audit, search, and reprocessing; and SpecBuilder implementation guide definitions and map development.
- Experience with technical aspects of inbound and outbound EDI connectivity, including AS2, SFTP, FTPS, and HTTPS channels.
- Experience with API-based integrations and gateway services.
- Experience troubleshooting EDI transaction failures, mapping and misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
- Experience with throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
- Understanding of AWS EC2 instance sizing, operating system tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
- Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
- Knowledge of compliance, audit, and partner governance.
- Infrastructure as code experience with Ansible and Terraform.
- Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Experience gathering and translating business reporting requirements into technical data models.
- Comfort driving ambiguous architecture decisions to resolution with limited direction.
- Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
- Strong documentation skills, including architecture diagrams, data dictionaries, and migration runbooks.
- Ability to collaborate with development, operations, and security teams to support seamless production operations.
- U.S. citizenship is required.
- Must possess or qualify for a Public Trust (MBI).
Nice To Haves
- EDIFECS certification.
- Deep hands-on EDIFECS experience with X.12 EDI transaction standards, including medical claims transactions such as 837, 834, and 277, as well as 270/271 and 278 transactions.
- Knowledge of HIPAA compliance requirements in cloud data architecture.
- Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
- AWS certification.
- A master’s degree in Computer Science, Engineering, or a related technical discipline.
Responsibilities
- Lead the Edifecs application support organization as the Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
- Provide technical oversight, manage staffing, and drive roadmap execution.
- Partner with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams.
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
- Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
- Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
- Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
- Support release deployments, environment refreshes, patching, and upgrades.
- Troubleshoot transaction failures, mapping defects, partner-specific rejections, batch job flow failures, and throughput or performance degradation.
- Optimize job throughput and engine performance, tune JVM and memory management, support high availability and failover orchestration, and use monitoring dashboards for proactive detection.
- Document technical work, including architecture diagrams, data dictionaries, and migration runbooks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
