Senior Systems Engineer (Senior Enterprise Systems Engineer (Applications))

Port of Seattle•SeaTac, WA

About The Position

As a Senior Systems Engineer, you will be responsible for leading the design, implementation, and support of enterprise systems critical for business operations. In this role, you will focus on deploying and managing enterprise software platforms and applications—such as Internet Information Services (IIS), Azure, BizTalk, WebSphere, Salesforce, and Commercial Off-The-Shelf (COTS) systems—across pre-production and production environments. You will proactively monitor systems to identify and resolve issues and provide 24x7 on-call support to recover systems from critical failures. You will directly work with customers to investigate and resolve system issues collaboratively. You will be responsible for integrating the system into the organization's infrastructure. You will work with other Information & Communication Technology (ICT) engineers, external agencies, vendors, and business units to deploy, configure, and manage technology platforms, management systems, system architecture and enterprise business applications. You will, as part of the DevOps team, work with software developers and other engineers to ensure the development of the system is according to architecture and security standards and best practices. You will participate in the system procurement process and provide technical guidance and recommendations to select systems that fit standards. You will adhere to established team and organizational standards, processes, and procedures and meet the organization's set goals for Service Level Agreements (SLAs) and deadlines for tasks and projects. You will provide technical guidance and mentorship to junior team members, collaborating with other teams to deliver high-quality solutions.

Requirements

Experienced – You have four (4) years of experience in Information Technology.
Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
Efficient Communicator – You possess strong communication, collaboration, and presentation skills. You effectively communicate with different levels of engineers and business users. You also have strong writing skills and can express complex technical information clearly and concisely.
Critical Thinker – You have advanced analytical and problem-solving skills combined with critical thinking. You have the expert capability to analyze complex systems, identify problems, and solve technical issues. You can make informed decisions based on analysis and data.
Expert - You have expertise in networking protocols and services such as Firewall, TCP/IP, DNS, DHCP, Active Directory, SNMP, and Azure Services (Azure App Service, Azure Logic Apps, Azure API Management, Azure DevOps, Azure Monitor). Additionally, you have experience with programming languages such as C/C++, .NET, and Java/JavaScript. You are skilled in architecture principles, SQL query writing, and database platforms such as MSSQL, Oracle, and MySQL. You also have advanced knowledge of Agile, DevOps, and related tools.
Technologically Skilled – You have working knowledge of Windows and Linux Server technologies and Virtualization (VMWare). You have advanced knowledge in one or more scripting technologies like PowerShell, Python, Ruby, and Linux Shell Scripting.
Highly Organized – You have project management skills, including planning and prioritizing tasks, managing timelines, and coordinating with other stakeholders.

Nice To Haves

Desired – We hope you have a bachelor’s degree in information technology, computer science, or business administration.

Responsibilities

Leading the design, implementation, and support of enterprise systems
Deploying and managing enterprise software platforms and applications
Proactively monitor systems to identify and resolve issues
Provide 24x7 on-call support to recover systems from critical failures
Directly work with customers to investigate and resolve system issues collaboratively
Integrating the system into the organization's infrastructure
Work with other Information & Communication Technology (ICT) engineers, external agencies, vendors, and business units to deploy, configure, and manage technology platforms, management systems, system architecture and enterprise business applications
Work with software developers and other engineers to ensure the development of the system is according to architecture and security standards and best practices
Participate in the system procurement process and provide technical guidance and recommendations to select systems that fit standards
Adhere to established team and organizational standards, processes, and procedures and meet the organization's set goals for Service Level Agreements (SLAs) and deadlines for tasks and projects
Provide technical guidance and mentorship to junior team members, collaborating with other teams to deliver high-quality solutions