Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Melbourne, FL
•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer to serve as the Edifecs Platform Manager for a Veterans Affairs (VA) opportunity. This is a full-time, 100% U.S.-based remote position. Candidates located in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The position requires U.S. citizenship and the ability to obtain or qualify for a Public Trust (MBI). Compensation is $109,623–$126,790. The successful candidate will lead the Edifecs application support organization, ensuring operational stability, scalability, compliance, and alignment with strategic goals. The role provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams. It also guides architecture decisions, modernization, cloud scalability, and performance strategies. The engineer configures and maintains Edifecs XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules. They guide EDI Analysts in building, deploying, and optimizing processing rules, routing logic, and batch workflows; troubleshoot transaction and mapping problems; manage logging, JVM tuning, and certificates/keystores; and support deployments, environment refreshes, patching, and upgrades. The role requires strong Edifecs architecture and transaction-lifecycle knowledge, AWS experience, EDI integration and interface management, performance optimization, infrastructure-as-code skills, and the ability to communicate technical decisions to non-technical stakeholders. Applicants must have at least 10 years of relevant professional experience in EDI, healthcare, enterprise application operations, software engineering, or data engineering, with strong AWS experience. An Edifecs certification is listed. A master's degree in Computer Science, Engineering, or a related technical discipline is listed under formal education. Deep hands-on Edifecs and healthcare transaction experience, HIPAA knowledge, healthcare payer/PBM or pharmacy experience, and AWS certification are desired. This is a W-2 position. Interviews are conducted on Microsoft Teams with the camera on, and applicants will be asked to provide a LinkedIn profile link. Applicants selected will be subject to a government security investigation and may also undergo background checks, including criminal history, employment and education verification, drug testing, and creditworthiness. Military veterans are highly encouraged to apply. SSG is an Equal Opportunity Employer.

Requirements

  • At least 10 years of professional experience in EDI, healthcare, enterprise application operations, software engineering, or data engineering, with strong AWS experience.
  • Strong knowledge of EDIFECS architecture and transaction lifecycles.
  • Strong experience in AWS cloud environments.
  • Excellent communication and stakeholder engagement skills.
  • Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
  • Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
  • Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
  • Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
  • Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
  • Experience managing technical aspects of inbound and outbound EDI connectivity using AS2, SFTP, FTPS, and HTTPS channels.
  • Experience with API-based integrations and gateway services.
  • Experience troubleshooting EDI transaction failures, mapping defects, partner rejections, batch job flow failures, and throughput or performance degradation.
  • Experience optimizing job throughput and engine performance, tuning JVM and memory, supporting high availability and failover orchestration, and using monitoring dashboards for proactive detection.
  • Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
  • Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
  • Knowledge of compliance, audit, and partner governance.
  • Infrastructure-as-code experience with Ansible and Terraform.
  • Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
  • Experience gathering and translating business reporting requirements into technical data models.
  • Comfort driving ambiguous architecture decisions to resolution with limited direction.
  • Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
  • Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
  • Ability to collaborate with development, operations, and security teams to ensure seamless production system operations.
  • U.S. citizenship is required.
  • Must possess or qualify for a Public Trust (MBI).
  • EDIFECS certification is listed under professional certifications.
  • A master's degree in Computer Science, Engineering, or a related technical discipline is listed under formal education.

Nice To Haves

  • Deep hands-on EDIFECS experience with healthcare X.12 EDI transaction workflows, including medical claims transactions such as 837, 834, and 277.
  • Experience with 270/271 and 278 transactions.
  • Knowledge of HIPAA compliance requirements in cloud data architecture.
  • Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
  • AWS certification.

Responsibilities

  • Act as the Edifecs Platform Manager and lead the Edifecs application support organization, maintaining operational stability, scalability, compliance, and strategic alignment.
  • Provide technical oversight, manage staffing, and drive roadmap execution.
  • Partner with product, architecture, vendor, and business teams.
  • Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
  • Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
  • Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
  • Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
  • Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
  • Support release deployments, environment refreshes, patching, and upgrades.
  • Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
  • Manage technical aspects of inbound and outbound EDI connectivity, integrations, and interfaces.
  • Troubleshoot EDI issues and perform root-cause analysis of transaction failures, mapping defects, partner-specific rejection patterns, batch workflow failures, and performance degradation.
  • Optimize job throughput and engine performance; support high availability, failover orchestration, and proactive monitoring.
  • Communicate technical architecture decisions and trade-offs to non-technical stakeholders.
  • Gather and translate business reporting requirements into technical data models.
  • Document architecture diagrams, data dictionaries, and migration runbooks.
  • Work collaboratively with development, operations, and security teams to support seamless production operations.
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