Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Blacksburg, VA

1d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group is seeking a Senior Systems Engineer to serve as the Edifecs Platform Manager for a Veterans Affairs (VA) program. This remote role leads the Edifecs application support organization and is responsible for operational stability, scalability, compliance, and strategic alignment. The position provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams. The role guides architecture decisions, modernization, cloud scalability, and performance strategies. It configures and maintains Edifecs components, including XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules, while guiding EDI Analysts in developing, deploying, and optimizing processing rules, routing logic, and batch workflows. It also supports troubleshooting, performance tuning, release deployments, environment refreshes, patching, and upgrades. This is a full-time, W-2, 100% U.S.-based remote position. U.S. citizenship is required, and the selected candidate must possess or qualify for a Public Trust (MBI). Applicants located in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The salary range is $109,623–$126,790. A master's degree in Computer Science, Engineering, or a related technical discipline is listed under formal education, and 10+ years of relevant professional experience is specified.

Requirements

10+ years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Strong experience in Amazon Web Services (AWS) cloud environments.
Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
Hands-on understanding of SpecBuilder, including Implementation Guide (IG) definitions and map development.
Experience managing technical aspects of inbound and outbound EDI connectivity using AS2, SFTP, FTPS, and HTTPS channels.
Experience with API-based integrations and gateway services.
Experience in EDI troubleshooting and root-cause analysis.
Experience with throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
Comfort driving ambiguous architecture decisions to resolution with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to work collaboratively with development, operations, and security teams.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).
Must be able to meet government investigation and security-clearance eligibility requirements.

Nice To Haves

EDIFECS certification.
Deep hands-on EDIFECS experience with X12 transaction standards, including medical claims workflows such as 837, 834, and 277, as well as 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
AWS certification.

Responsibilities

Lead the Edifecs application support organization as Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, and business teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate/keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, Cloud teams, and business teams.
Troubleshoot EDI transaction failures, mapping defects, partner-specific rejection patterns, batch-flow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support JVM tuning, memory management, high availability, failover orchestration, and proactive monitoring.
Gather and translate business reporting requirements into technical data models.
Communicate technical architecture decisions and trade-offs to non-technical stakeholders.
Document architecture diagrams, data dictionaries, and migration runbooks.
Collaborate with development, operations, and security teams to ensure seamless production system operations.