Senior Systems Engineer
About The Position
Design. Solve. Lead. Are you the engineer everyone turns to when the problem is too complex for anyone else? Do you enjoy untangling technical challenges, designing scalable solutions, and leading cloud initiatives that make a real impact? We're looking for a Senior Systems Engineer to join our growing Managed Services team. This is a hands-on technical role for someone who thrives in a fast-paced MSP environment and wants to work on complex infrastructure, Microsoft cloud technologies, Azure Virtual Desktop migrations, and strategic client projects. This is not a ticket-queue-only position. You'll serve as a senior technical resource, helping clients modernize their environments while mentoring teammates and solving the issues others can't.
Requirements
- 5+ years of IT engineering experience
- Advanced troubleshooting and problem-solving abilities
- Strong communication and client-facing skills
- Microsoft Azure
- Azure Virtual Desktop (AVD)
- Microsoft 365
- Windows Server
- VMware and/or Hyper-V
- Networking fundamentals (TCP/IP, VLANs, VPNs, routing, switching)
- Entra ID (Azure AD)
- Intune
- Conditional Access
- Backup and Disaster Recovery solutions
Nice To Haves
- Experience working in a Managed Services Provider (MSP) environment strongly preferred
- Microsoft Azure, Security, or Microsoft 365 certifications
- Experience with SonicWall, Fortinet, or Meraki firewalls
- PowerShell scripting and automation
- Security and compliance frameworks
- RMM and PSA platforms such as ConnectWise, Autotask, or NinjaOne
Responsibilities
- Act as the primary escalation point for complex technical issues
- Perform root cause analysis and implement long-term solutions
- Lead troubleshooting efforts across cloud, server, networking, and virtualization environments
- Support service desk teams with advanced technical guidance
- Design and implement Microsoft Azure solutions
- Lead Azure Virtual Desktop (AVD) deployments and migrations
- Execute Microsoft 365 migrations and modernization initiatives
- Design scalable, secure infrastructure for a variety of client environments
- Participate in planning, architecture, and project delivery
- Work directly with clients to understand business and technical requirements
- Communicate solutions clearly to both technical and non-technical stakeholders
- Build trusted advisor relationships through professionalism and technical excellence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
