Senior Systems Engineer

PlayStation Global•Bellevue, WA

9d•Hybrid

About The Position

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand and a subsidiary of Sony Group Corporation. SIE is a dynamic technology company delivering cutting-edge hardware and network services and an entertainment leader with beloved intellectual properties. The Senior Systems Engineer role is within Studio IT, accountable for IT projects as part of the studio’s operations team, focusing on creating games and shaping a Studio IT infrastructure from the ground up. This role is part of a fun, dedicated, and passionate team dedicated to launching a new franchise at PlayStation.

Requirements

Proven ability and a strong record of delivering successful projects.
Hands-on experience planning, implementing, and operationalizing projects, who is comfortable managing initiatives through the full lifecycle from inception to completion.
Highly effective at prioritizing their own workload.
Solid attention to detail.
Familiarity with a range of project management methodologies.
Solid technical expertise in infrastructure and systems administration, including proficiency with scripting and automation tools, as well as broader infrastructure-as-code practices.
Skilled in installing, configuring, and running Microsoft Windows Server environments, with foundational Linux knowledge.
Solid understanding of Active Directory is required.
Familiarity with SAML and OIDC authentication protocols, along with experience or exposure to Okta, is also important.
Strong analytical and problem-solving skills.
Must diagnose and fix complex systems and network issues.
Maintain detailed documentation of configurations, procedures, and changes.
Genuine passion for learning and continuous improvement of their knowledge.
Value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

Nice To Haves

Experience in media, entertainment, or gaming is a plus.

Responsibilities

Serve as primary responder for IT systems during critical issues, including being on call as needed.
Set goals to minimize the need for out-of-business-hours calls through documentation and establishment of procedures for handling blocking issues.
Be responsible for development and maintenance of systems and infrastructure.
Interact with partners and engage appropriate representatives within the organization to analyze, validate, specify, verify, document and manage requirements.
Employ diagnostic and mitigation techniques for sophisticated processes, hardware, software, and networking issues.
Participate in the execution of root cause analysis on complex systems where the full scope of the business impact is not immediately identifiable.
Provide and/or implement recommendations for remediation.
Work seamlessly in varying studio systems, including but not limited to, System Administration/Engineering on Linux and Windows Server and Desktop, High performance networking environments, High performance shared storage environments.
Automation and problem solving across multiple disciplines.
SaaS/PaaS integrations/evaluations.
Monitoring design and implementation.
Design and implement highly available scalable solutions, collaborating with engineering as required.
Apply deep expertise in systems administration and networking to improve response time and customer satisfaction organization wide.
Produce high quality operational documentation. This may include diagrams, high-level descriptions of the environment, or detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure.
Contribute to annual budget and internal IT roadmap planning.
Other related duties that may arise – we are a small creative startup who all wear many hats.