Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Orlando, FL

1d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer to act as the Edifecs Platform Manager for a Veterans Affairs (VA) opportunity. This is a 100% U.S.-based remote, full-time W-2 position. The role leads the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment. It provides technical oversight, manages staffing, and drives roadmap execution while partnering with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams. The position guides architecture decisions, modernization, cloud scalability, and performance strategies. It configures and maintains Edifecs components and supports EDI processing rules, routing logic, batch workflows, transaction troubleshooting, system performance tuning, deployments, environment refreshes, patching, and upgrades. Candidates must be U.S. citizens and must possess or qualify for a Public Trust (MBI). Candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered. The stated salary range is $109,623–$126,790.

Requirements

At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Hands-on understanding of Edifecs XEServer, XEngine, TPM, EDI Gateway, and SpecBuilder architecture and operational behavior.
Strong experience in AWS cloud environments, including knowledge of EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
Experience managing EDI integration and interface connectivity, including AS2, SFTP, FTPS, HTTPS, API-based integrations, and gateway services.
Experience troubleshooting EDI transactions and performing root-cause analysis of transaction failures, mapping or misalignment defects, partner-specific rejections, batch job failures, and performance degradation.
Experience with job throughput optimization, engine and JVM performance tuning, memory management, high availability, failover orchestration, and monitoring dashboards.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Strong communication and stakeholder engagement skills, including the ability to explain technical architecture decisions and trade-offs to non-technical stakeholders.
Experience gathering and translating business reporting requirements into technical data models.
Ability to resolve ambiguous architecture decisions with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to work collaboratively with development, operations, and security teams.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).
Must be able to meet government investigation and eligibility requirements for access to classified information; background investigation may include criminal history, employment and education verification, drug testing, and creditworthiness.
Applications must be supported by information on the applicant’s resume; mandatory screening-question answers must be consistent with the resume.
Applicants must provide a link to their LinkedIn profile during screening.

Nice To Haves

EDIFECS certification.
Deep hands-on experience with EDIFECS and X.12 EDI transaction standards, including medical claims workflows such as 837, 834, and 277, and 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
AWS certification.
Master’s degree in Computer Science, Engineering, or a related technical discipline.

Responsibilities

Lead the Edifecs application support organization as Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, business, EDI, DevSecOps, and cloud teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate/keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
Troubleshoot EDI transaction failures, mapping defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support memory management, high availability, failover orchestration, and proactive monitoring.
Gather and translate business reporting requirements into technical data models.
Document architecture diagrams, data dictionaries, and migration runbooks.
Communicate technical architecture decisions and trade-offs to non-technical stakeholders and help ensure seamless production operations with development, operations, and security teams.