Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Arlington, VA
•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer to lead the Edifecs application support organization for a Veterans Affairs (VA) department. This is a 100% U.S.-based remote, full-time W-2 position. Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. U.S. citizenship is required, and candidates must possess or qualify for a Public Trust (MBI). Selected applicants are subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. A background investigation may include criminal history, employment and education verification, drug testing, and creditworthiness. The Senior Systems Engineer acts as the Edifecs Platform Manager, overseeing operational stability, scalability, compliance, and strategic alignment. The position provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, and business teams. It guides architecture decisions, modernization, cloud scalability, and performance strategies, while supporting and optimizing Edifecs platform components and EDI workflows. The role collaborates with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams to support production operations. Interviews are conducted on Microsoft Teams with camera enabled, and applicants will be asked to provide a LinkedIn profile link. Recruiters and third parties will not be considered. Syms Strategic Group is an Equal Opportunity Employer. Military veterans are highly encouraged to apply.

Requirements

  • At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
  • Strong knowledge of Edifecs architecture and transaction lifecycles.
  • Strong experience in AWS cloud environments.
  • Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
  • Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
  • Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
  • Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
  • Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
  • Experience with EDI integration and interface management for inbound and outbound connectivity using AS2, SFTP, FTPS, and HTTPS channels.
  • Experience with API-based integrations and gateway services.
  • Experience troubleshooting EDI transactions and conducting root-cause analysis.
  • Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
  • Understanding of AWS EC2 sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
  • Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
  • Knowledge of compliance, audit, and partner governance.
  • Infrastructure-as-code experience with Ansible and Terraform.
  • Ability to explain technical architecture decisions and trade-offs to non-technical stakeholders.
  • Comfort driving ambiguous architecture decisions to resolution with limited direction.
  • Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
  • Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
  • Strong communication, stakeholder engagement, and collaboration skills.
  • U.S. citizenship is required for this opportunity.
  • Must possess or qualify for a Public Trust (MBI).

Nice To Haves

  • EDIFECS certification.
  • Deep hands-on EDIFECS experience with X.12 EDI transaction standards, including medical claims transactions such as 837, 834, and 277, as well as 270/271 and 278 transactions.
  • Knowledge of HIPAA compliance requirements in cloud data architecture.
  • Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
  • AWS certification.
  • Master’s degree in Computer Science, Engineering, or a related technical discipline.

Responsibilities

  • Act as the Edifecs Platform Manager, leading the Edifecs application support organization and ensuring operational stability, scalability, compliance, and strategic alignment.
  • Provide technical oversight, manage staffing, and drive roadmap execution.
  • Partner with product, architecture, vendor, and business teams.
  • Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
  • Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
  • Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
  • Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
  • Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
  • Support release deployments, environment refreshes, patching, and upgrades.
  • Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
  • Support technical aspects of inbound and outbound EDI connectivity, including troubleshooting transaction failures, mapping defects, partner-specific rejections, batch flow failures, and performance degradation.
  • Optimize job throughput and engine performance; support memory management, high availability, failover orchestration, and proactive monitoring.
  • Gather and translate business reporting requirements into technical data models.
  • Document architecture diagrams, data dictionaries, and migration runbooks.
  • Work collaboratively with development, operations, and security teams to ensure seamless production system operations.
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