Senior Systems Analyst
About The Position
We’re looking for a Senior Systems Analyst to join the Enterprise Architecture team. As a member of the team, this role is responsible for working closely with Solution Architects and business units to create functional, integration, and technical documentation that provides developers with the information and guidance required to execute solutions. The Senior Systems Analyst also recommends appropriate actions to address business system issues. This role leads multiple ongoing projects across different technological platforms and is expected to act as a Subject Matter Expert (SME) in multiple modules or applications. Additionally, the Senior Systems Analyst plays a lead role in the strategic planning of various modules and applications.
Requirements
- Bachelor's or master's degree in computer science, Information Technology, or a related field
- 5+ years of experience in a Business Systems Analyst or Functional Consultant role within an IT department
- Significant experience in requirements gathering and systems analysis within the Retail or B2B industry
- Strong understanding of Product Information Management, Supply Chain, CRM, OMS/IOM, and F&O modules within Microsoft Dynamics AX / D365FO / D365SCM
- Proficiency with the Data Management Framework in D365FO / D365SCM
- Experience with database technologies, including Oracle and Microsoft SQL
- Strong interpersonal and communication skills, both written and verbal
- Strong understanding of enterprise architecture
- High attention to detail
- Strong analytical and data‑driven thinking skills
- Comfortable using Jira, Confluence, Zeplin, and InVision as part of daily activities
- Ability to work effectively in an Agile methodology
- Ability to provide production support and respond quickly to issues
- Proven ability to resolve production incidents with Subject Matter Expert (SME)‑level knowledge
- Strong collaboration and negotiation skills, with the ability to work across multiple groups
Nice To Haves
- Experience with Microsoft D365, Power Platform, and eCommerce systems is considered an asset
- D365 F&O implementation experience is preferred
- Microsoft Dynamics D365 certifications, including platform‑level certifications
- ECBA or advanced Business Analysis certifications are preferred
Responsibilities
- Analyze business requirements and create mock ups and artifacts for system design and development
- Interface with internal customers to manage expectations and resolve issues related to enterprise-wide applications
- Document current and desired technical processes to ensure optimal efficiency
- Review documentation to ensure comprehensive coverage of requirements and identify gaps to resolve
- Design and implement scalable technology for business initiatives
- Execute assigned tasks within a structured project environment
- Implement, configure and develop components of core enterprise applications
- Provide technology solutions to business requirements
- Work with Software Engineers and Quality Assurance teams to ensure smooth project delivery and handoff of artifacts
- Be a subject matter expert (SME) in multiple modules / applications; and provide guidance to the business and other IT teams
- Ability to communicate default system process flow and align this capability with business requirements.
- Ability to troubleshoot issues and data flow challenges within multiple applications.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
