Senior Systems Analyst, RevOps Tech & Systems - Global Dining

American ExpressChicago, IL
$89,250 - $150,250

About The Position

As a Senior Systems Analyst for the Revenue Operations Tech & Systems team, you will serve as a technical owner of the Restaurant Organization's go-to-market systems ecosystem. You will design, build, and optimize the technology that powers our Sales, Customer Success, Marketing, and Revenue Operations teams, creating scalable solutions that enable growth across the business. This role blends systems architecture, Salesforce administration, integrations, automation, and business process engineering. You'll partner with stakeholders across Resy and American Express to translate business needs into technical solutions, build reliable system integrations, improve data quality, and continuously evolve our revenue technology stack. The ideal candidate enjoys solving operational challenges through technology, has a systems-first mindset, and thrives building scalable solutions that reduce manual work, improve data integrity, and enable business growth.

Requirements

  • Systems architecture experience.
  • Salesforce administration experience.
  • Integration experience.
  • Automation experience.
  • Business process engineering experience.
  • Ability to partner with stakeholders to translate business needs into technical solutions.
  • Ability to build reliable system integrations.
  • Ability to improve data quality.
  • Ability to continuously evolve revenue technology stack.
  • Enjoy solving operational challenges through technology.
  • Systems-first mindset.
  • Thrive building scalable solutions that reduce manual work, improve data integrity, and enable business growth.

Responsibilities

  • Serve as a technical owner of the Restaurant Organization's go-to-market systems ecosystem.
  • Design, build, and optimize the technology that powers Sales, Customer Success, Marketing, and Revenue Operations teams.
  • Create scalable solutions that enable growth across the business.
  • Translate business needs into technical solutions.
  • Build reliable system integrations.
  • Improve data quality.
  • Continuously evolve the revenue technology stack.
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