Senior RevOps Analyst

Zello•Austin, TX

About The Position

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders. And this is where you come in. Zello keeps frontline and deskless teams connected through voice-first, push-to-talk communication. As we scale enterprise growth and GTM complexity, we need a Senior Revenue Operations Analyst to turn messy pipeline and CRM data into clean, trusted insight that leaders act on. You will be the analytical backbone of the revenue organization: owning data quality and giving Sales, Marketing, Customer Success, and Finance a single source of truth. This role sits on the Revenue Operations team and partners across GTM leadership.

Requirements

Owned CRM data quality or revenue reporting end-to-end and can point to hygiene or accuracy improvements you drove.
Turn ambiguous questions into clear analysis: you build it, pressure-test it, and present a recommendation rather than waiting for perfect data.
Write and speak with precision, and you are comfortable presenting findings to executives.
Advanced spreadsheet skills complemented by basic SQL and BI chops; some comfort in Python for analysis/automation is a plus.
Know your way around a CRM and marketing automation stack; HubSpot experience is a strong plus.
Run multiple projects at once, keep partners on track, and make the people around you more effective.
Bring 3 to 5 years in RevOps, SalesOps, or a comparable analytical GTM role, ideally in B2B SaaS.

Nice To Haves

Hands-on AI use in a revenue tech stack, and exposure to attribution, cohort/LTV, or commission analytics.

Responsibilities

Own CRM data integrity in HubSpot: monitor data flowing in and out, optimize automations, enforce hygiene standards, and keep pipeline inputs trustworthy.
Build and maintain the dashboards and reporting that drive weekly revenue reviews: pipeline coverage, stage flow, conversion, deal age, and win rates.
Support forecasting with bottom-up analysis, pipeline inspection, and clear surfacing of risk (slipped deals, sandbagging, ghost pipeline).
Analyze large data sets with SQL and BI tools to find the trends and drivers that inform GTM decisions.
Measure the impact of outbound, ABM, partner, and marketing motions so spend follows what works.
Partner across Sales, Marketing, CS, and Finance, translating complex analysis into clear narrative for non-technical and executive audiences.
Use AI and automation to create leverage across reporting, data quality, and analysis.