Senior Systems Administrator

Syms Strategic Group, LLC (SSG)•Bethesda, MD
•$85,389 - $116,975•Remote

About The Position

Syms Strategic Group (SSG) is seeking a talented Senior Systems Administrator for a full-time, remote position within the Veterans Affairs (VA) department. This role requires a minimum of 8+ years of professional experience, with a focus on managing and maintaining complex Amazon Web Services (AWS) environments. The ideal candidate will have hands-on experience with both Windows and Linux/Unix operating systems, and a strong understanding of large-scale, high-availability, and scalable cloud architecture. A Public Trust (MBI) security clearance is required. Military Veterans are highly encouraged to apply.

Requirements

  • A proven track record of managing and maintaining complex Amazon Web Services (AWS) environments
  • Hands-on experience with both Windows and Linux/Unix operating systems
  • Experience with large-scale, high-availability, and scalable cloud architecture
  • Strong proficiency in core AWS services such as Elastic Compute Cloud (EC2), Simple Storage Service (S3), Relational Database Service (RDS), Virtual Private Cloud (VPC), Lambda, Identity and Access Management (IAM), CloudFormation, CloudWatch, and Route 53
  • Experience with AWS security practices and services including AWS IAM, AWS Shield, and AWS Web Application Firewall (WAF)
  • Experience designing, deploying, and managing scalable and secure AWS cloud infrastructure
  • Proficiency in setting up and managing AWS networking components like VPCs, subnets, security groups, and Network Access Control Lists (NACLs)
  • Proficiency in scripting languages such as Python, Bash, PowerShell, or NodeJS for automation
  • Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation, Terraform, or AWS Cloud Development Kit (CDK)
  • Experience with AWS monitoring or logging tools such as CloudWatch, CloudTrail, and AWS Config
  • Experience in performance optimization and troubleshooting AWS resources
  • An ability to troubleshoot and optimize AWS instances and services for performance
  • A strong understanding of AWS security best practices and compliance frameworks (e.g., Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and System and Organization Controls 2 (SOC 2))
  • Experience implementing encryption, key management, and data protection mechanisms within AWS
  • Experience with AWS database services such as Amazon RDS, DynamoDB, Aurora, and Redshift
  • Familiarity with CI/CD tools and practices (e.g., AWS CodePipeline, AWS CodeBuild, and AWS CodePipeline)
  • Experience with containerization and orchestration tools like Docker, Kubernetes, Elastic Container Service (ECS), and Elastic Kubernetes Service (EKS)
  • Strong analytical and problem-solving abilities to troubleshoot complex cloud-related issues
  • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical stakeholders
  • Skilled in prioritizing tasks, managing time effectively, and meeting deadlines
  • Strong attention to detail to ensure system stability, security, and data integrity
  • Capability to mentor and provide technical guidance to junior administrators and IT staff
  • An ability to lead technical projects and collaborate with cross-functional teams
  • A willingness to be on-call for emergency support and maintenance when required
  • Strong documentation skills for creating and maintaining system configurations, processes, and procedures
  • An ability to manage and contribute to multiple projects simultaneously, ensuring timely completion and quality results
  • A commitment to staying current with emerging AWS technologies and industry trends
  • 8+ years of professional experience
  • 8+ years of experience in system administration, with a focus on cloud infrastructure

Nice To Haves

  • AWS Certified SysOps Administrator
  • AWS Certified Solutions Architect
  • AWS Certified DevOps Engineer
  • Edifecs certification
  • Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions: X.12 medical claims (837, 834, 835, 277, etc), 270/271 and 278 transactions, 999 transactions
  • Knowledge of HIPAA compliance requirements in cloud data architecture
  • Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations
  • Experience with Edifecs

Responsibilities

  • Perform high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems and server hardware
  • Develop solutions to routine technical problems of limited scope
  • Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
  • Coordinate, direct, and perform complex software installations and upgrades to operating systems and layered software packages
  • Schedule installations and upgrades and maintain them in accordance with established Information Technology (IT) procedures
  • Continually monitor and tune multiple systems to achieve optimum performance levels
  • Ensure data/media recoverability by developing and implementing a schedule of system backups and database archive operations
  • Plan and implement the modernization of servers
  • Develop, implement, and promote standard operating procedures (SOPs) and schedules
  • Conduct hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
  • Develop and implement new standards, policies, and procedures
  • Work closely with Network and System Analysts to help determine and develop the systems that will be implemented
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