Senior System Support Specialist

DHL Information Services (Americas), Inc.•Mechanicsburg, PA

About The Position

Your IT Future, Delivered Senior System support specialist With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in all regions have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our Endpoint Security team is continuously expanding. No matter your level of Senior System support specialist proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace Grow together Join a team of cybersecurity professionals dedicated to endpoint security solutions including Extended Detection and Response (XDR), virtual patching, micro-segmentation, data masking, artificial intelligence and container security. In this role, you will help secure the platform estate hardware, operating systems, databases, middleware, storage, and containers. You will define and evolve technical security standards, monitor controls and threats, remediate vulnerabilities and issues, improve automations and continuously strengthen security posture through best practices and lessons learned. Success in this role requires close collaboration with platform architects, server platform support teams, Information Security teams, Business Units, project managers, and asset owners.

Requirements

  • At least 2 years of experience in a similar role.
  • Practical experience in managing server OS platforms such as Linux, Windows Servers, Database, middleware application servers, etc.
  • Understanding of common cyber security attack principles, vectors, and the technical design flaws facilitating them.
  • Very good knowledge of XDR, Container Security, Micro-segmentation, virtual patching technologies and services.
  • Ability to work independently, prioritize and organize tasks under time and workload pressure.
  • Advanced spoken and written English.

Nice To Haves

  • Passion for IT Cyber security to learn about it.
  • Experience or strong interest in practical AI usage, AI-assisted development, and creation of AI agents to improve cybersecurity operations, automation, analysis, and team productivity.
  • Good understanding of Cyber Security.

Responsibilities

  • Help secure the platform estate hardware, operating systems, databases, middleware, storage, and containers.
  • Define and evolve technical security standards.
  • Monitor controls and threats.
  • Remediate vulnerabilities and issues.
  • Improve automations.
  • Continuously strengthen security posture through best practices and lessons learned.
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