Senior System Analyst

HMSA•Honolulu, HI

14h•Hybrid

About The Position

The Senior System Analyst is responsible for the analysis, design, modeling, and architecture of application systems and domains. This role manages the maintenance and support of assigned application systems and may participate in development activities. The analyst leads and participates in project planning, technical and business planning for future direction, and development projects following disciplined software development processes. They communicate project status regularly through meetings and reports. The role involves leading small to medium-sized, moderately complex projects, providing work direction and leadership according to HMSA's project management methodology. Assessments are provided in a timely manner, potentially alone or with IS resources. The analyst participates in short- and long-term planning sessions with clients to improve business processes, often involving information systems. They refine resource requirements, form project teams, and estimate resources for long-term projects. Key responsibilities include identifying system requirements, devising procedures to solve problems considering system capacity and limitations, and ensuring the overall health of assigned applications. The analyst complies with application architecture processes, principles, policies, and standards, and provides input to them. They make buy vs. build recommendations, evaluate system options, risks, costs, and benefits, and assess impacts on business processes. The role involves leading or participating in the evaluation and selection of application packages, making presentations for project buy-in, reporting status, and conducting problem resolution. Complex solutions are designed for application systems, and technical specifications are developed. The analyst serves as a technical subject matter expert for new or existing code development. They identify data sources, work with data architects, analyze integrated performance, and recommend system process improvements. Middleware is researched, recommended, and applied to facilitate portability and scalability. Application components may be developed or modified. The analyst complies with quality standards, participates in inspections and reviews, and helps define development guidelines. Unit testing is conducted, integration test plans are created, and test plans at all levels are designed and consulted on. Changes to application architecture, integration, and conversion plans are documented, and architecture diagrams are maintained. Ongoing maintenance of applications is performed, and opportunities for improvement in existing application domains are identified and documented. Integrated components are made production-ready. Tier II (application) support is provided, with potential for Tier III support. Existing systems are troubleshot to identify and resolve errors or deficiencies. Relationships with external vendors are managed, acting as a liaison between the business client and the vendor. Work direction and leadership are provided to assigned projects, including scheduling, work assignment, and review. Technical leadership, coaching, and mentoring may be provided to team members. Technical guidance or business process expertise is offered, and reports/presentations for senior management are developed. Productive working relationships with project stakeholders are developed and maintained. Junior positions are mentored to increase core systems knowledge and HMSA IT best practices. The role may include the responsibility of Team Lead, involving resource planning assignments. #LI-Hybrid

Requirements

Bachelor's degree in related technical/business areas or equivalent work experience and 5-7 years of systems analysis and programming experience.
May substitute a higher level of degree in related technical/business area and less work experience.
Typically requires 3-5 years of application development and support work experience.

Nice To Haves

Project management experience is desirable.
A broad level of understanding surrounding information systems and application architecture standards is desirable.
Advanced to expert level of application and systems design is desirable.
Advanced levels of programming techniques and knowledge of distributed system architecture, middleware or object oriented analysis and design is desirable.
Expert level knowledge of multiple technologies and detailed knowledge of multiple segments of the business is desirable.

Responsibilities

Responsible for analysis, design, modeling and architecture for application systems and domains.
Manages the maintenance and support of assigned application system(s).
May participate in development, maintenance and support activities.
Manages, leads, and/or participates in the project planning process with clients, business analysts, and team members.
Manages and/or participates in technical and business planning for future direction of application domain.
Manages or participates in development projects, following disciplined software development processes.
Communicates with project assigned resources on a regular basis as to the status of the applications systems and/or project(s) through project meetings, project status reports, email, etc.
Leads small to medium-sized, moderately complex projects as assigned.
Provides work direction and leadership to assigned projects following HMSA's project management methodology.
Provides assessments in a timely manner.
May do assessments alone or in combination with IS resources.
Manages or participates in short- and long-term planning sessions with clients to improve business processes.
Generally involves using and improving information systems.
Documents discussion and agreements.
Receives high-level business requirements and develops detailed requirements.
Prioritizes efforts.
Refines resource requirements and forms project teams.
Further defines estimates for financial, physical or human resources to support long-term projects and programs.
Identifies system requirements.
Devises or modifies procedures to solve problems considering computer equipment capacity and limitations, operating time, form of desired results, and integration of components.
Responsible for the overall health of all applications assigned.
Complies with application architecture processes, principles, policies and standards.
Provides input to architecture policies and standards for application systems and domains.
Makes buy vs. build recommendations.
Provides input into evaluation of system options, risk, cost versus benefits, and impacts on business processes and goals.
Leads or participates in the evaluation and selection process for application packages within area of responsibility.
Makes presentations to solicit project buy-in, report on project status, conduct problem resolution and other types of communication to a variety of audiences.
Designs complex solutions for application systems and domains.
Develops technical specifications for applications.
Serves as technical subject matter expert for development of new code or reuse of existing code.
Identifies best sources of data and works with data architects to ensure feasibility with corporate data sources, when needed.
May analyze integrated performance across multiple ETL components.
May recommend improvements to system processes to maximize efficiency of applications.
Researches, recommends and applies middleware to facilitate the portability and scalability of applications.
Utilizes middleware tools for designing and developing solutions when required.
May develop or modify application components using disciplined software development processes.
Complies with quality standards and procedures.
Participates in software inspections and quality reviews.
Participates in defining development guidelines and standards to be utilized in software development and integration.
Conducts unit testing to ensure application meets specifications.
Creates integration test plans.
Designs and consults on test plans at all levels within an application domain.
Documents changes to application architecture, integration and conversion plans.
Maintains architecture diagrams within application domain.
Provides ongoing maintenance of applications.
Analyzes existing application domain to identify and document opportunities for improvements.
Makes integrated components production ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.
Provides Tier II (application) support.
May provide Tier III support.
Troubleshoots existing systems to identify errors or deficiencies and develops solutions.
Manages relationship with external vendors for assigned products.
Acts as liaison between business client and vendor.
Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts.
May provide technical leadership, coaching, and mentoring to team members.
Provides technical guidance or business process expertise.
Develops reports and presentations for senior management, as needed.
Develop and maintains a productive working relationship with project stakeholders.
Mentors junior positions to increase core systems knowledge and HMSA IT best practices.
May be assigned the role of Team Lead which involves resource planning assignments.