Senior Supply Chain Program Manager

Microsoft•Redmond, WA

About The Position

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. The Cloud Sourcing, Security and Sustainability (CS3) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
Ability to meet Microsoft, customer, and/or government security screening requirements. This includes specialized security screenings such as the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Supply Chain Management, Business, Engineering, or related field and 8+ years of experience in managing supply chain processes, or equivalent experience.
Extensive experience in the semiconductor industry, with at least 4+ years of domain expertise.

Responsibilities

Apply advanced data analysis and dashboard tools to monitor program performance and support strategic decision-making.
Identify and resolve anomalies across projects while creating relevant metrics to communicate insights to stakeholders.
Drive process improvement efforts, implementing solutions through established methodologies.
Perform root cause analysis and synthesize findings to foster continuous improvement across multiple teams.
Manage complex cross-functional supply chain projects, ensuring alignment and the timely delivery of milestones.
Provide regular status updates to stakeholders and proactively address program and project-level risks.
Identify operational risks within programs and develop mitigation strategies with relevant teams.
Partner with internal and external stakeholders to drive successful program execution.
Facilitate collaboration across teams through strategic working sessions to maintain alignment.
Lead supplier management efforts, ensuring compliance, performance, and accountability.