About The Position

We are seeking an experienced Senior Supply Chain Operations Manager to provide strategic and operational leadership for end-to-end supply chain operations supporting a key aerospace customer. This role is remote within the United States with an expectation of 50%+ travel to El Paso, Texas, to support customer operations, team leadership, and business objectives. The Senior Supply Chain Operations Manager will lead supply chain functions with a focus on operational excellence, customer satisfaction, cost optimization, talent development, and continuous improvement. This leader will play a critical role in developing scalable supply chain solutions while delivering exceptional support to customers, team members, and shareholders.

Requirements

  • Bachelor's degree required in Supply Chain, Operations, Business, Engineering, or a related field.
  • 12+ years of progressive supply chain experience across all major supply chain functions, including planning, procurement, logistics, transportation, warehousing, inventory management, supplier management, and materials operations.
  • 4+ years of people management experience leading managers, supervisors, and/or large operational teams.
  • Demonstrated success leading supply chain operations within a manufacturing environment.
  • Experience managing customer relationships and delivering high levels of customer satisfaction.
  • Ability to travel 50% or more to support operations and customer activities in El Paso, TX.

Nice To Haves

  • Experience supporting aerospace and defense customers and regulated manufacturing environments.
  • Bilingual English/Spanish skills strongly preferred.
  • Experience managing cross-border supply chain operations between the United States and Mexico, including transportation, customs, trade compliance, and material flow optimization.

Responsibilities

  • Recruit, develop, and retain top supply chain talent, including managers and key operational leaders.
  • Provide coaching, mentoring, and performance management to build a high-performing organization.
  • Develop succession plans and leadership pipelines for critical roles.
  • Establish clear goals, metrics, and accountability measures that drive operational excellence and employee development.
  • Lead large and geographically dispersed teams while fostering engagement, collaboration, and continuous improvement.
  • Create an environment that encourages innovation, open communication, and employee growth.
  • Develop and execute supply chain strategies aligned with customer requirements and business objectives.
  • Lead and optimize end-to-end supply chain operations, including: Demand Planning, Procurement & Sourcing, Inventory Management, Logistics & Transportation, Warehousing & Distribution, Supplier Management, Materials Management.
  • Drive operational performance through KPI management, trend analysis, forecasting, and continuous improvement initiatives.
  • Partner closely with customer stakeholders to ensure service, quality, delivery, and cost objectives are achieved.
  • Support business growth through scalable processes, systems, and operational best practices.
  • Identify opportunities to reduce costs and improve operational efficiency.
  • Drive productivity improvements through process optimization, automation, and elimination of non-value-added activities.
  • Develop and manage forecasts related to resources, capacity, inventory, and operational requirements.
  • Monitor departmental expenses and operational performance to achieve financial objectives.
  • Serve as a trusted partner to a key aerospace customer, ensuring exceptional service and responsiveness.
  • Collaborate with global Supply Chain, Operations, Engineering, Quality, Finance, and other functional teams to achieve business goals.
  • Communicate strategy, performance, risks, and improvement opportunities to senior leadership.
  • Act as an escalation point for operational and customer-related challenges.

Benefits

  • Competitive Base Salary
  • Annual Bonus
  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities
  • 4 weeks of paid parental leave
  • 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly
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