Senior Supply Chain Manager, Last Mile Logistics Planning
About The Position
Amazon's Last Mile delivery network is a critical driver of the customer experience — every capacity decision directly impacts how quickly and reliably millions of packages reach customers' doorsteps, fueling the flywheel of selection, convenience, and trust that defines Amazon. We are seeking a Senior Supply Chain Manager to own end-to-end capacity planning for our North America AMZL network. In this role, you will translate demand signals into optimized capacity strategies that balance cost, speed, and reliability across hundreds of delivery stations. You will operate at the intersection of data, operations, and strategy — architecting planning solutions that scale with one of the world's fastest-growing logistics networks. This role requires travel for 5% of each quarter.
Requirements
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Nice To Haves
- Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- Experience with SQL, simulation modeling, or advanced analytics tools for network optimization
- 2+ years of driving process improvements in a high-volume logistics environment
- Experience managing capacity planning at scale (multi-site, multi-region networks)
Responsibilities
- Own North America capacity planning strategy by developing multi-quarter forecasts, translating demand signals from Fulfillment Centers, Retail, and Sort Centers into actionable station-level capacity plans, and driving system configurations that optimize our transportation network.
- Lead cross-functional alignment across Operations, Technology, Finance, and Retail stakeholders — resolving competing priorities, facilitating information flow, and ensuring organizational cohesion on network planning decisions that impact delivery speed and cost.
- Design and govern performance frameworks by establishing metrics that measure transportation network health, identifying root causes of variance, and driving continuous improvement initiatives that reduce cost-per-package while maintaining delivery quality.
- Architect data-driven solutions for complex network challenges — leveraging SQL, simulation modeling, and advanced analytics to assess business impact, evaluate trade-offs, and deliver strategic recommendations to senior leadership.
- Define business and technical requirements for planning tools and systems, partnering with Amazon's technology teams to enhance automation and scalability of capacity planning processes across the AMZL network.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
