Senior Supplier Quality Engineer

ZOLL Medical•Chelmsford, MA
•$105,000 - $130,000•Onsite

About The Position

ZOLL Medical’s Acute Care Technology division develops lifesaving products and software for EMS, hospital, public safety, and military customers worldwide. The Senior Supplier Quality Engineer is a senior member and subject matter expert on the Supplier Quality team, providing guidance and mentoring to junior team members. The role supports the long-term vision for supplier quality and executes related tactical and strategic plans. This position is based on-site in Chelmsford, Massachusetts. Applicants should live within reasonable commuting distance; relocation is not offered. ZOLL does not provide immigration-related sponsorship for this role. The engineer is responsible for supplier quality performance across the supply chain, including supplier corrective actions, risk reduction, supplier involvement in new product development, supplier qualification and audits, and continuous improvement. The role works independently and collaboratively with suppliers and internal teams to establish qualification criteria, execute supplier quality plans and first article inspections, improve supplier quality systems and part quality, and report supplier performance. Travel to supplier facilities, including international travel, is required up to 30% of the time. The annual salary range is $105,000 to $130,000, and the position is eligible for an annual bonus under the company’s bonus plan. Starting salary may vary based on geography, skills, education, experience, and other qualifications. Applications are accepted on an ongoing basis until the position is filled.

Requirements

  • Bachelor’s degree in Engineering or a related technical area.
  • 5–7 years of relevant experience in supplier quality, quality, engineering, or manufacturing, with a proven record of achievement.
  • Consistent track record working across departments such as Purchasing, Engineering, and Manufacturing.
  • Excellent verbal and written communication skills for communicating technical information internally and externally.
  • Knowledge of manufacturing processes, particularly electronics and mechanical assembly operations.
  • Proficiency with quality management systems and standards.
  • Ability to read and interpret electrical and mechanical drawings, prints, and specifications.
  • Proficiency with Microsoft Office software, including Word, Excel, and PowerPoint.
  • Proficiency with statistical analysis tools, particularly for measurement systems capability, process capability, Design of Experiments (DOE), and process control.
  • Resourcefulness and ability to work independently.
  • Ability and willingness to travel up to 30%, including internationally.
  • Behavioral expectations include being a motivated team contributor; setting a high bar for achievement; working beyond functional boundaries for the company’s benefit; collaborating and building trust; keeping commitments and stakeholders informed; and delivering results.

Nice To Haves

  • MBA or MS degree.
  • Project management experience with MS Project.
  • Lead Auditor Certification.
  • Six Sigma Greenbelt or Blackbelt certification.

Responsibilities

  • Own supplier quality performance, including driving supplier corrective actions, risk-reduction activities, supplier new-product-development activities, and supply-chain process improvements.
  • Identify improvement opportunities in the supply chain and internal quality processes, and drive continuous improvement.
  • Develop supplier training materials and guide suppliers in developing capabilities aligned with business needs.
  • Work with Engineering, Purchasing, and suppliers to establish new-product qualification criteria and define, support, and execute supplier quality plans and first article inspections.
  • Improve part quality and supplier quality systems, including reducing the need for incoming inspection by improving quality throughout the supply chain.
  • Evaluate, qualify, and manage new suppliers to maximize the value of the supply-chain network.
  • Measure and report supplier performance metrics and drive improvements for assigned suppliers.
  • Collaborate with Engineering and suppliers to ensure technical requirements are clearly understood.
  • Collect, analyze, and present quality data during supplier strategic business reviews.
  • Lead investigations of supplier or component performance issues, including corrective and preventive actions and continuous improvement.
  • Conduct supplier audits and manage resulting supplier corrective-action activities.
  • Travel to supplier facilities to review and improve supplier effectiveness and capabilities.
  • Work across organizational groups to help ensure business objectives are met.
  • Provide supplier-quality subject-matter expertise and guidance and mentoring to junior team members.
  • Support the development of the long-term supplier-quality vision and execute its tactical and strategic plans.

Benefits

  • Annual bonus in accordance with the company’s bonus plan.
  • Comprehensive benefits plans; details are available at www.zollbenefits.com.
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