Senior Supervisor, Aircraft Maintenance and Operations

L3HHCM20•Quinte West, ON

12d•Onsite

About The Position

As a Senior Supervisor, Operations Management CC150 at L3 MAS, you will work closely with the Operations Manager to direct, manage, organize, prioritize, and lead a group of unionized employees dedicated to operations. You will coordinate efforts of specialists from within the Operations team and will be a key member responsible for the overall delivery of the CC150 in Service Support contract, which may include oversight and support of other project deliverables. You will promote the values of L3 within your work teams to foster a professional culture and ensure care of maintenance. You will ensure that teams work in accordance with Transport Canada as well as Directorate of Technical Airworthiness and Engineering Support (DTAES), aviation procedures, policies, and regulations. Due to consistent deployment, you will be managing fatigue risk of your personnel on a daily basis and working closely with an active and highly professional QA program.

Requirements

College or undergraduate degree in a relevant field of competence, such as engineering, AME, mechanics or aeronautics
Minimum of 5 years experience in operations management
Ability to make decisions quickly and take action
Customer-oriented and results oriented while adopting a "win-win" approach
Ability to inspire employees and collaborators in a positive manner
Sense of work organization and priority management
Knowledge of labor relations
Knowledge of laws and policies related to the environment, health and safety at work
Must be eligible for registration with the Controlled Goods Program
Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance

Nice To Haves

Experience in team supervision (unionized employees an asset)
Good oral and written communication skills in both languages (French and English), an asset

Responsibilities

Represent operations at various meetings, establishing and maintaining professional relations with the program team and with various clients and stakeholders to identify challenges, limitations, constraints and risks while providing operational solutions to complex problems
Manage emergencies and work on contingencies to minimize operational impacts
In close consultation with Operations Manager, work to continuously Improve Operational Structure and Efficiencies, and through training and oversight ensure adherence to policy and procedures
Close collaboration with Licensed Planner, QA, Engineering, PRAA (Person Responsible for Assigning Authority), Programs Manager, and Operations Manager to ensure Airworthiness, Training, Currency, Projects, and Customer Satisfaction Key Performance Indicators are met or exceeded
Carry out monthly inspections and follow-up on corrective actions
Prepare and participate in OHS committee meetings and follow up actions
Complete accident / incident reports
Assist L3 auditors during their visits and follow-up on actions
Respond and document corrective action requests (CARs)
Create and update departmental procedures and ensure employees follow them
Participate and encourage employees to propose continuous improvement initiatives
Follow up on improvement measures
Promote the RISE program
Establish and communicate the priorities of the day
Track completion of maintenance with help from the maintenance planner
Facilitate daily team meetings
Approve timesheets
Plan and coordinate training requirements
Represent operations during daily meetings, teleconferences, etc
Manage overtime required on a daily basis
Approve travel requests and expense accounts
Apply collective bargaining agreement
Coordinate computer problems with IT department directly in Mirabel, Quebec